Taco Bell

3.7
642 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 320 N Northwest Hwy in Palatine. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
320 N Northwest Hwy, Palatine, IL
60067, United States

Hours

Reviews

3.7
642 reviews
5 stars
279
4 stars
134
3 stars
91
2 stars
39
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, others reported rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.

Food Quality

Food quality received mixed reviews; some enjoyed their meals while others reported cold or poorly made items.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to other locations, impacting their willingness to return.
  • JG
    Johnluke Giovenco
    2 days ago
    1.0
    I wish I could give less than a star. They deserve-12 stars never get the food right
  • TR
    Terrence Reynolds
    Nov 11, 2025
    1.0
    Horrible customer service. The lady is always on lunch break every time I visit the store.
  • PK
    Pavan Kumar
    Nov 8, 2025
    5.0
    I visited this place several times felt warm, relaxed and food is served according to standards. Staff is always friendly.
  • SN
    Star Nails
    Oct 14, 2025
    5.0
    Came in when the inside was closed and homegirl let us walk through the drive through to get our food. Absolutely BEST service i’ve ever gotten from any fast food place absolutely loved her she was amazing. Literally best customer service ever tysm 🫶🏻
  • BM
    Brianna Martinez
    Oct 12, 2025
    1.0
    when I asked for a Doritos taco with no lettuce they gave me lettuce the lady even said okay no lettuce what else and I’m allergic to lettuce that’s why I don’t put lettuce on my tacos and of course they put lettuce on both of my tacos and they charged me $4.00 for a Baja freeze when it was happy hour shame on u Taco Bell I loved your food but I’m mad and will NEVER get Taco Bell again from here I think u guys should close down as soon as possible

Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 320 N Northwest Hwy in Palatine?

The restaurant is open daily from 9:00 AM. Closing times vary: Sunday to Wednesday close at 2:30 AM, Thursday at 3:00 AM, and Friday to Saturday at 3:30 AM.

Does this Taco Bell location have a drive-through service and what are its hours?

Yes, the Taco Bell at 320 N Northwest Hwy offers a drive-through from 9:00 AM until late night, closing between 2:30 AM and 3:30 AM depending on the day.