Taco Bell

3.4
519 reviews
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Business Details

1224 E. Dundee Rd., Palatine, IL
60067, United States
(847) 358-1018
https://locations.tacobell.com/il/palatine/1224-e--dundee-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1224 E. Dundee Rd. in Palatine. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1224 E. Dundee Rd., Palatine, IL
60067, United States

Hours

Reviews

3.4
519 reviews
5 stars
208
4 stars
86
3 stars
57
2 stars
38
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior.

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, poorly prepared items, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.

Operational Issues

Customers expressed frustration with inconsistent hours of operation and frequent closures, impacting their ability to dine at this location.
  • MK
    Mitanshi Kapadiya
    Nov 2, 2025
    1.0
    The worst experience of it not only once, thrice. The food is always cold. The tacos are not at all cooked. It seems like they guve old food . Not fresh at all. The service is the worst. They asked us like 5 times at the drive through and still did not get the order . The service is terrible. Even after making all the orders incorrectly, they aren't even sorry for it. Rude! Never ever going to this place.
  • JJ
    Jade Joseph
    Oct 15, 2025
    1.0
    Definitely the worst Taco Bell in the area. While I was ordering at the drive through, they forced my order and informed me that there was some sort of a “timer” at the window. They asked me about 5 times if I was ready in a 2 minute period. I felt rushed and to make matters worse, the food sucked. They completely skimped out on the portion sizes. Overall, I was extremely disappointed and have no desire to return to this location.
  • KK
    Keith
    Sep 24, 2025
    1.0
    This place sucks. Came here at night and it’s a bunch of teen guys that have no clue what they’re doing and joking about how to say latex in Spanish. Very inappropriate especially in front of customers
  • MP
    matt p
    Sep 21, 2025
    1.0
    Hands down worst taco bell. Do you like soggy and barely filled slop? Are you thirsty but hate when you get a straw Then look no further! Do not eat here you will be disappointed. Go across town if you want decent taco bell. Always disappointed no matter how many tries i give it over the years.
  • JR
    Jeremy Readdy
    Sep 11, 2025
    1.0
    Said they were to busy for me to add something to the order then the kid sat on his phone the whole time
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Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 1224 E. Dundee Rd., Palatine?

This Taco Bell location is open daily from 9:00 AM. Closing times vary: Monday and Sunday at 1:00 AM, Tuesday to Thursday at 2:00 AM, and Friday and Saturday at 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell at 1224 E. Dundee Rd. offers drive-through service during all operating hours.