Taco Bell

Reviews

• CD

  Cameron Decker

  Feb 26, 2026
  5.0
  The best Tacobell in Palatine! Staff is friendly and attentive, and service is quick and my order has always been correct!
• PM

  Paula Martinez

  Feb 15, 2026
  1.0
  Dont order food here. I deliver food and i always avoid picking up from this place for multiple reasons. The night crew workers are not there to work they're always hanging out outside or in the back, I only see one person in the kitchen working. They're always complaining about the customers in the drive thru as im standing there waiting for a delivery order, who knows how the food comes out with that attitude. The wait time here is around 20-45min. Just avoid this location i recommend the one on northwest highway, that place has way better management and workers always make the food fresh.
• WN

  Wesley Niss

  Feb 14, 2026
  5.0
  Huge improvement to the place! Good service too! Thank you for the updated place!
• MM

  Mary Mendoza

  Feb 11, 2026
  5.0
  I love it here.They are really nice and friendly.I really recommend this taco bell location to everyone.This place is really nice and clean and it's really chill and quite if you want to just sit and just have a peacefully meal. The food is always fresh and hot. These people are really generous and always check up on you.You will never have trouble with your order because they always make sure you have everything in your bag.So that's why I give this place/location a 5 wonderful stars.☺️
• JP

  Julia Pearson

  Jan 27, 2026
  1.0
  Management has some work to do at this location. While picking up an order for a delivery app, I arrived to a lobby of about 6-8 people already waiting for their orders. 20 minutes later, I was still waiting. I checked in at that point with a staff member for my order name and they told me it would “be a while”. No apology offered or recognition that they were grossly past the time to have the order ready. They didn’t seem to be particularly understaffed, just didn’t have a streamlined process for handling orders in the busy drive thru while helping in-store customers. As a delivery driver, I could have easily completed another order or even 2 in the amount of time I spent waiting for a single order (aka, the management is costing me income). In total, I waited for FIFTY SIX minutes for a non-complicated, 4 item order. Will be avoiding this location like the plague in the future. Needs better training and more set roles for specific tasks.

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