Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Palatine, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Palatine pizza for any occasion. Call us for pizza delivery in Palatine or stop by 859 North Quentin Road for carryout to order the best pizza in Palatine, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
250 reviews
5 stars
102
4 stars
35
3 stars
10
2 stars
17
1 star
86
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including wrong toppings and missing items.
Delivery Issues
Many reviews highlighted significant delays in delivery times, with some orders taking over two hours.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful management.
Food Quality
While some customers enjoyed the pizza, others complained about poor quality, including undercooked or improperly made pizzas.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with their experiences, citing friendly staff and good pizza.
- KSKevin Salem2 days ago1.0I placed my order over the phone. The order was given to door dash for delivery without my knowledge. The order took over 2 hours to receive. The manager said it’s not his fault and can do anything about it.
- MKMatt KJan 2, 20261.0Awful business, two week ago I got a pizza that didn't match the description that I order. I called them and told them this is clearly not what I ordered and the GM himself told me to stay away from his establishment and accused me of threating him because be doesn't have the intellect to put the right toppings on a pizza. Seriously you work at a pizza restaurant and don't even know the correct topping to put on. Unless you don't want your order delivered or receive the wrong order don't come here. Honestly just go to dominos at least they will get your order right and actually delivered. Very immature of a pizza place employee to threaten to called the cops because the messed up my order. I've ordered delivery twice and neither got delivered, please stay safe and don't support these scammers.
- CPcris popsDec 22, 20251.03rd time in a row I ask for square cut and it’s not square cut don’t have an option for that if your employees can’t follow a simple task
- BBBeeNov 11, 20255.0Was picking up for Uber but these guys deserve a shout out! Great service. 2:45pm on 11/11/25 Thank you!
- NLNataliia LeshNov 1, 20251.0Terrible experience at Papa John’s! Some of the employees who spoke Russian were extremely rude and arrogant toward customers. When I arrived to pick up a delivery order, I had to wait for more than an hour. During that time, I overheard the manager on the phone telling someone not to use DoorDash delivery and to order directly from the pizzeria instead. This is completely unacceptable! Why should I have to wait while the manager is busy promoting their own delivery service instead of helping customers? I plan to report this situation to the Department of Labor. The attitude and behavior here are absolutely horrible — people like this should not be working in customer service.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for Papa Johns Pizza in Palatine, IL?
Papa Johns Pizza in Palatine is open daily from 9:30 AM to 1:00 AM for both delivery and takeout.
What services does Papa Johns Pizza in Palatine offer?
They offer delivery including no-contact delivery, takeout, order ahead, and serve lunch, dinner, and dessert.
How can I place an order for delivery or carryout from Papa Johns Pizza?
You can place your order online for delivery or carryout through their official Papa Johns website or apps for iOS and Android.
What types of food can I order from Papa Johns Pizza in Palatine?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer gift cards or have a careers page?
Yes, you can purchase gift cards and browse career opportunities via their Papa Johns app and website links.
Where is Papa Johns Pizza located in Palatine?
It is located at 859 North Quentin Road, Palatine, IL 60067, USA.
Are there any fitness centers near Papa Johns Pizza in Palatine?
Yes, nearby fitness options include Trucore Pilates and Yoga, Anytime Fitness, and Fitness Together-Palatine, great places to visit before or after grabbing a pizza.
Where can I find grocery or convenience shopping near Papa Johns Pizza?
Leleka Market and Athletes' Nutrition are nearby for grocery and supplements needs, convenient for picking up essentials along with your pizza order.
Are there any other nearby dining options I can explore around Papa Johns Pizza?
Nearby restaurants include Asahi Japanese Restaurant, Taco Shop, Michael's Dawg House, and Makki Grill, giving you diverse cuisine choices in the area.
How might local services near Papa Johns Pizza enhance my visit?
Services like H&R Block for financial needs, Royale Spa for relaxation, and NAPA Auto Parts for automotive supplies provide added convenience when visiting the area.