Panera Bread

4.1
772 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palatine is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1603 N Rand Road, Palatine, IL
60074, United States

Hours

Reviews

4.1
772 reviews
5 stars
428
4 stars
169
3 stars
71
2 stars
34
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

Several reviews highlighted the need for better cleanliness, with dirty tables and unsanitary conditions noted.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and quality, often feeling that the value was lacking.

Drive-Thru Issues

Long wait times and inefficiencies in the drive-thru were commonly mentioned, leading to frustration among customers.
  • NN
    Nicole
    Dec 28, 2025
    1.0
    This Panera Bread, without fail, ALWAYS messes up my orders. They toasted my bagel when I specifically unchecked that box, and I did not receive the strawberry banana smoothie that I ordered. Very disappointed in this particular cafe. Do not expect order accuracy here.
  • EF
    Ed Friese
    Nov 21, 2025
    3.0
    Food and service was on-par with other Panera locations, but restaurant was in dire need of a cleaning. Not your standard... are the tables clean, but it looks like no one has vacuumed the carpet (especially the edges) in quite some time.
  • LW
    Luke Wahl
    Nov 18, 2025
    3.0
    The typical Panera, warm and inviting atmosphere, smooth and easy to use app and ordering process, friendly staff, a massive menu catering with insanely unhealthy levels of salt, and in overly optimistic pricing where it's funny an actual restaurant like Chili's and Texas Roadhouse now offers better value. I only drop in for the decent coffee and grabbed my birthday pastry today! The chocolate croissant seems fresh enough but of course hilarious to see a four dollar price tag on a basic dessert. Would be nice to see Panera remove the wild heart risk amounts of sodium at these high prices to give a reason to try their food, but glad there are many other better options especially local places that know quality ingredients.
  • CV
    Carol Vazirani
    Nov 5, 2025
    5.0
    Love the egg white sandwich with sourdough bread
  • YH
    Yu Hito
    Nov 4, 2025
    1.0
    Ppl work there keep mixed order since week ago something wrong used be very good service i got wried tea yesterday and today they dont give me bread 3days ago they give me wrong cream cheese since week ago something wrong I better use other location

Frequently Asked Questions About Panera Bread

Does Panera Bread in Palatine accept reservations?

No, Panera Bread Palatine does not accept reservations.

What are the operating hours for delivery at Panera Bread Palatine?

Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.