Panera Bread

4.1
768 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1603 N Rand Road, Palatine, IL
60074, United States
(847) 398-8023
https://www.panerabread.com/en-us/cafe/locations/il/palatine/1603-n-rand-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palatine is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1603 N Rand Road, Palatine, IL
60074, United States

Hours

Reviews

4.1
768 reviews
5 stars
425
4 stars
168
3 stars
72
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent fulfillment.

Service Quality

Feedback indicates a mix of friendly service and rude interactions, with some customers praising staff while others experienced poor customer service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality and portion sizes, with complaints about food being greasy or not fresh.

Drive-Thru Experience

Customers frequently mentioned long wait times and inefficiencies in the drive-thru service.
  • EF
    Ed Friese
    3 days ago
    3.0
    Food and service was on-par with other Panera locations, but restaurant was in dire need of a cleaning. Not your standard... are the tables clean, but it looks like no one has vacuumed the carpet (especially the edges) in quite some time.
  • LW
    Luke Wahl
    6 days ago
    3.0
    The typical Panera, warm and inviting atmosphere, smooth and easy to use app and ordering process, friendly staff, a massive menu catering with insanely unhealthy levels of salt, and in overly optimistic pricing where it's funny an actual restaurant like Chili's and Texas Roadhouse now offers better value. I only drop in for the decent coffee and grabbed my birthday pastry today! The chocolate croissant seems fresh enough but of course hilarious to see a four dollar price tag on a basic dessert. Would be nice to see Panera remove the wild heart risk amounts of sodium at these high prices to give a reason to try their food, but glad there are many other better options especially local places that know quality ingredients.
  • CV
    Carol Vazirani
    Nov 5, 2025
    5.0
    Love the egg white sandwich with sourdough bread
  • YH
    Yu Hito
    Nov 4, 2025
    1.0
    Ppl work there keep mixed order since week ago something wrong used be very good service i got wried tea yesterday and today they dont give me bread 3days ago they give me wrong cream cheese since week ago something wrong I better use other location
  • JB
    Jerome Bagus
    Oct 12, 2025
    3.0
    No bread bowls??
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Palatine accept reservations?

No, Panera Bread Palatine does not accept reservations.

What are the operating hours for delivery at Panera Bread Palatine?

Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.