Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 423 E Dundee Rd, Palatine, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 991-4545. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,246 reviews
5 stars
722
4 stars
282
3 stars
145
2 stars
32
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude or untrained.
Product Quality
Many customers expressed concerns about the freshness and quality of produce and other items, with reports of expired products being common.
Store Cleanliness
The store is generally noted as clean and well-stocked, although some reviews mention unsanitary conditions in specific departments.
Pricing
Customers find prices to be high compared to competitors, though some appreciate the deals available through the app.
Checkout Experience
Issues with checkout efficiency and staff training were highlighted, with some customers experiencing long waits and unhelpful service.
- KKKeithDec 19, 20251.0This jewel sucks. If you’re in a hurry no one is EVER at self checkout if u buy alcohol to swipe their card. If u need help finding something they say sorry not my department. Ok then find someone to help me then.
- ZZZachDec 14, 20251.0Impossible to return something unopened without a receipt even if you have the credit card used. Employees look at you like your crazy trying to scam the store without a receipt on a 5 dollar item 😂. Manager Rich comes up all rude emotional to denie me 5 dollars. Acts like I ruined his day for simply asking? In a rage, Rich takes a marker and puts 2 giant X's on the unopened product I was trying to return? Im like if your not going to return it then why are you drawing on MY PROPERTY? Then Rich walks off still without returning the $5 dollar product? Unbelievable children running this store.
- LELe EvansNov 27, 20255.0Well stocked and clean. The staff wad super friendly
- ALAngel LebronNov 16, 20255.0Excelente service in drug pharmacy!
- EMElzbieta MajdanekNov 2, 20255.0This food warehouse is open until midnight & they got it all your belly can handle !!
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 423 E Dundee Rd, Palatine, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 423 E Dundee Rd, Palatine, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT as a payment method?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
What payment options are accepted at Jewel-Osco?
Jewel-Osco accepts various payment methods including American Express, Apple Pay, Visa, Mastercard, Discover, cash, checks, and several mobile payment options.
Does the Jewel-Osco at 423 E Dundee Rd, Palatine have a pharmacy?
Yes, the Jewel-Osco store at 423 E Dundee Rd, Palatine, IL includes a pharmacy.
Is an appointment required for COVID-19 vaccination at Jewel-Osco?
Yes, a COVID-19 vaccine appointment is required at this location, and eligibility depends on local health department guidelines.
What grocery pickup and delivery options does Jewel-Osco offer?
Jewel-Osco offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the regular store hours for Jewel-Osco in Palatine, IL?
Jewel-Osco is open daily from 6:00 AM to midnight.
Are there any special holiday hours for Jewel-Osco?
Yes, for example, on Thanksgiving (Nov 27, 2025), the store closes at 4 PM, on Christmas Eve at 6 PM, and it is closed on Christmas Day.
What services can I use at Jewel-Osco related to financial transactions?
Jewel-Osco offers services including Coinstar, Western Union money transfer, and sells iPass and gift cards.
What nearby financial services are accessible from Jewel-Osco at 423 E Dundee Rd?
Nearby financial services include Coinme for cryptocurrency exchange, Huntington Bank ATM for cash withdrawal, TCF Bank, and Western Union for money transfer services which make banking and money transfers convenient when shopping at Jewel-Osco.
What nearby dining options are available around Jewel-Osco in Palatine?
Nearby dining options include Asian cuisine at Hong Kong Lite and Thai House Restaurant, Greek food at Kosta's Gyros, pizza and fast food at Sarpino's Pizzeria, and coffee at Carribu Coffee, perfect for grabbing a meal or snack before or after your grocery shopping.
Are there any nearby beauty and wellness services close to Jewel-Osco?
Yes, customers can visit Yu's Spa for reflexology and spa treatments, Hair Cuttery and Great Clips for hair styling, and U & Nails for nail services near the Jewel-Osco store.