Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
351 reviews
5 stars
170
4 stars
62
3 stars
28
2 stars
23
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times.
Food Quality
The bagels and sandwiches are generally well-received, but there are complaints about cleanliness and food preparation.
Cleanliness
Several reviews mention unsanitary conditions and a dirty environment, impacting the overall dining experience.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and sometimes closed, leading to customer frustration.
- PPPrince3 days ago5.0GM was very nice & polite. Fresh coffee at all times. The store is very clean and organized, like how the GM knows my name and order.
- S@ Sachhsoft3 days ago5.0Best bagels and love the hazelnut flavor coffee. Best spot to start the day.
- SSsk saini3 days ago5.0Very hard Working, can do any good jobs
- JGJim GertieNov 6, 20254.0I visited this Location on Wednesday, November 5th., 2025, with my daughter and my son-in-law. It is a little expensive but I did like their app. Because they gave you special promotions. I probably will come here again.
- PRPaul RyersonOct 18, 20252.0Employees behind the counter were friendly and helpful. The medium roasted coffee was out. Informed them a male worker came out to replace the empty one, I thanked him as he walked by, looked at me and walked by. I thought maybe he didn’t hear me so on the way back I thanked him again with no response. I filled my coffee cup and left. I will not go back to this location as there are others that will treat their customers better.
Frequently Asked Questions About Einstein Bros. Bagels
What are the hours of operation for Einstein Bros. Bagels in Palatine, IL?
Einstein Bros. Bagels in Palatine is open daily from 6:00 AM to 2:00 PM, with special holiday hours such as closing on December 25th.
Does Einstein Bros. Bagels offer in-store pickup?
Yes, in-store pickup is available at Einstein Bros. Bagels in Palatine.
Can I order Einstein Bros. Bagels online or through their mobile app?
Yes, you can order online through their website or use their Android or iOS apps: https://www.einsteinbros.com/menu/ and downloadable from app stores.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
What food and beverage options does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, cage-free egg sandwiches, breakfast and lunch items, coffee including cold brew, pastries, and catering options.
Is Einstein Bros. Bagels accessible via nearby public transit or landmarks in Palatine?
Einstein Bros. Bagels is conveniently located near landmarks like Palatine Bank & Trust and Pizza Hut. Customers can easily find it near these known locations on East Dundee Road.
Are there other dining options near Einstein Bros. Bagels in Palatine?
Yes, nearby dining options include Denny's, Cousins Subs, Napolitana's Pizza, and Starbucks, making the area great for varied dining experiences.
Can I enjoy a coffee or breakfast at places near Einstein Bros. Bagels?
Definitely, nearby coffee shops and breakfast spots include Starbucks and Denny's, which are great alternatives or complements to your visit.
Does Einstein Bros. Bagels provide catering services?
Yes, catering services are offered for breakfast and lunch groups at Einstein Bros. Bagels.
How can I get support or contact Einstein Bros. Bagels' administrator?
You can reach out via the email matt.harper@bagelbrands.com or call the main phone number +1 847-991-9888 for assistance.