Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting individuals like Preeti and Darya for their exceptional interactions.
Food Quality
The bagels and other food items received positive feedback for being fresh and delicious, with several customers expressing satisfaction with their meals.
Cleanliness
While many reviews noted the cleanliness of the store, there were some complaints about unsanitary conditions and improper food handling.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.
Wait Times
Customers experienced long wait times, particularly in the drive-thru, which detracted from their overall experience.