Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Palatine, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
256 reviews
5 stars
114
4 stars
45
3 stars
27
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and fast service to rude and unhelpful interactions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Product Quality
Several reviews mentioned stale donuts and poorly prepared food items, impacting overall customer satisfaction.
Pricing Issues
Customers expressed concerns about rising prices and additional charges for modifications, which they found unreasonable.
Cleanliness and Atmosphere
The location is generally described as clean and cozy, making it a pleasant place to hang out.
- NKNurlanbek Kuldashev2 days ago1.0Я заказ американо мне дали коричневую воду а не кофе
- CSChristophe Selvais2 days ago5.0I stopped by Dunkin Donuts early in the morning before a walk, and it was exactly the kind of start I was hoping for. I ordered a coffee along with a chocolate long john and a classic vanilla donut, and everything came out quickly and just right. The coffee was piping hot and instantly did its job, waking me up without tasting watered down or burnt. It paired perfectly with the donuts, which were fresh and satisfying from the first bite. The chocolate long john had a generous layer of chocolate and a soft interior, while the vanilla donut was simple and comforting in the best way. Sometimes the classics really are the move, and Dunkin delivers on that every time. The store itself was clean, bright, and well organized, with a relaxed atmosphere that made it easy to sit for a few minutes and enjoy the food. There’s also outdoor seating, which feels like a nice bonus when the weather cooperates. This is a great spot to meet up with friends for a casual breakfast club, grab something quick before work, or fuel up before a morning walk. Reliable, welcoming, and consistently good—exactly what you want from Dunkin.
- SMst0rmy88 “Mysty” MDec 30, 20253.0The lines are long in the morning. Overall its a beautiful place to hang out and very roomy inside... easier to do mobile orders and faster.. great staff!
- LLLilyNov 22, 20255.0Lovely staff in the afternoon, make you feel welcomed, and very fast paced.
- CMCarlos MontoyaNov 21, 20251.0I was ordering and the lady was very rude, I was not finish with the order and she said, okay thank you next window, and I was not done, I told the person an the window did not care and said they have more costumers 11/21/2025 in the morning shift avoid them just go somewhere else
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Palatine, IL?
Dunkin' in Palatine is open Monday to Wednesday from 4:00 AM to 9:00 PM, Thursday to Saturday from 4:00 AM to 10:00 PM, and Sunday from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at Dunkin'?
Dunkin' is featuring a new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher on their holiday menu.
Where is Dunkin' located in Palatine, IL?
Dunkin' is located at 231 W Northwest Hwy, Palatine, IL 60067, United States.
What are some of Dunkin's specialties?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a fast grab-and-go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for customer convenience.
Which nearby coffee shops could I visit before or after Dunkin'?
Nearby coffee shops include another Dunkin', Norma's Coffee Corner, and local spots where you can enjoy coffee in Palatine, IL.
Are there nearby dining options close to Dunkin' in Palatine?
Yes, nearby dining options include Subway, McDonald's, Regina's Cafe & More, offering variety for meals before or after your visit to Dunkin'.
What services are offered nearby that might be useful to Dunkin' customers?
Nearby services include UPS Access Point locations for shipping needs, auto body shops like Maaco, and financial services such as BMO Bank and Chase for banking.