Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 1022 Columbus St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
213 reviews
5 stars
96
4 stars
47
3 stars
25
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being served cold, incorrect orders, and poor sandwich preparation.
Service Speed
Customers frequently mentioned slow service, especially in the drive-thru and during online order pickups.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Cleanliness
Some reviews highlighted the cleanliness of the location, while others noted issues with food handling.
Pricing
Several customers expressed dissatisfaction with rising prices and perceived value for money.
- EEErica EngelNov 2, 20251.0By the way- if you order online your food will be ice cold. Supposedly the "oven they use for online orders doesn't heat things correctly." Maybe I'm wrong, but if I'm paying $16 for my meal it should absolutely come made correctly. I was told that I could bring the item back and they would remake it in store. Sorry, but I'm not coming back after I already drove home because the food was made incorrectly. Kicker of it is- I called BEFORE HAND to ask if my online ordered food could be warmed up (because this is not the first time I got an ice cold protein bowl and I just assumed they just didn't warm the meat in them) and I was told they are required to heat it due to health codes. Very disappointed. I'll be getting in contact with corporate to make sure they replace their "faulty oven".
- JHJadyn HacklerAug 4, 20251.0There toaster didn't even work
- MCMadison ComerJul 29, 20253.0If you go inside to order, the place is great! However, the drive thru is very much a 50/50 chance. You get ranch? You'll either have a great sandwich or a McCum burger. You can guess which one I got this time lol. Had to wipe off my sandwich, you can see the damage from just the wrapper 💀
- CCChiefJun 16, 20251.0I placed an order online for dinner for my family, I figured if I ordered online, it would be ready when I got there. I got there, and it was ready . I looked in the bag and saw the chips and 3 foot longs, I didn't figure I had to unwrap the sandwiches to see if they were right since there was no one in line or in the drive thru. When I got home and opened up the sandwiches, it didn't have any ham or cheese! just condiments olives, lettuce, and onions. So now I have given my sandwich to my kids. I didn't want to go back or call and talk to the teenagers who were running the business. I spent a lot of money there! I will no longer go there again!! Jimmy John's has my business now!!
Frequently Asked Questions About Subway
Where is Subway located in Ottawa, IL?
Subway is located at 1022 Columbus St, La Salle, Ottawa, IL 61350, US.
What are the operating hours of Subway at 1022 Columbus St?
Subway is open Monday to Thursday and Sunday from 8:30 AM to 9:30 PM, Friday from 8:30 AM to 8:00 PM, and Saturday from 8:30 AM to 9:00 PM.
Does Subway in Ottawa offer delivery and curbside pickup services?
Yes, this Subway location offers both curbside pickup and delivery services.
Can I order Subway meals for breakfast, lunch, and dinner at this location?
Yes, Subway serves breakfast, lunch, and dinner at this restaurant.
Is there a drive-through service available at the Subway on Columbus St?
Yes, this Subway restaurant has a drive-through for convenient service.
Does Subway on Columbus St provide catering services?
Yes, catering services are available at this Subway location.
How can I view the menu for Subway at 1022 Columbus St?
You can view the menu online at https://subway.com/en-us/restaurant/5547-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=5547&utm_campaign=evergreen-2020
What nearby places can I visit before or after dining at Subway on Columbus St?
Nearby places include multiple Subway restaurants, Mr. J's Hot Dogs & Gyros, Columbus Smoke Shop, and Deluxe Nail and Spa for various dining and shopping options.
Are there any financial services near the Subway at 1022 Columbus St?
Yes, several financial service providers are nearby, including Security Finance, Heights Finance, and H&R Block, which can be convenient for your banking or accounting needs.
Can customers combine a visit to Subway with a trip to nearby retail or spa services?
Definitely. Customers can enjoy a meal at Subway and then visit nearby places like Columbus Smoke Shop for retail needs or Deluxe Nail and Spa for beauty and relaxation services.