Welcome to Portillo’s at 2810 Route 34! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.5 miles, 1 mile from Gary Centennial Plaza, Fox Bend Golf Course. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers praised the Italian beef and burgers, but noted inconsistencies in portion sizes and food temperature.
Service Speed
While many reviews highlighted fast service, some customers experienced long wait times, especially during busy hours.
Order Accuracy
Several customers reported issues with incorrect or missing items in their orders, leading to frustration.
Cleanliness
Feedback indicated that cleanliness was a concern, with reports of dirty tables and unsanitary conditions.
Atmosphere
The restaurant's decor and ambiance received positive remarks, though noise levels were noted as a downside.
ES
Eddie Schuda
5 days ago
5.0
Oh nothing like a Portillo's beef sandwich!!
DD
Daisy Duck
Nov 14, 2025
2.0
Hot dogs are differnt taste is cheap, with thick skin thats a choking Hazzard. Burger quality gone. Even the bun has changed. Thin burger now. My husband complaining the beef is all fat now. Scant portion of beef for the exuberant pricing.
I grew up near the original villa park location . This is definitely not the Portillos I remember Dick Portillo would not be proud how the new ownership has screwed up one of the best fast food establishments that is home to Illinois . Wonder why the new and un-improved Portillos is running commercials on TV and social media when Dick Portillo never needed to run one and or a coupon to get a customer in the door. All good things come to an end eventually. Will not patronize any location again.
MB
Michelle Burns
Nov 8, 2025
3.0
I guess it will do for Oswegoan’s but the meat quality ain’t nothing like any beef’s you will find at ANY Chicago Portillo’s! I can’t put a finger on what’s actually different about the meat quality in the Italian beef’s….but it’s missing Portillo’s classic flavors for sure! No comparison to the inner city locations.
AM
Adrianna Martinez
Nov 8, 2025
5.0
The Italian beef sandwich is always so good! I love their fried with cheese too!
ZN
Z I Y A D I N
Oct 22, 2025
5.0
I have been there a few years ago and I didn’t like it a lot, for their expensive and simple
food. Now one of my friends recommended their burgers, and this time I really enjoyed it. Looks like I will be back many times from now.
Frequently Asked Questions About Portillo's Oswego
What are the drive-through hours at Portillo's Oswego?
Portillo's Oswego drive-through is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What dining options are available at Portillo's Oswego?
Portillo's Oswego offers dine-in, takeout, drive-through, delivery, and catering services for your convenience.
What type of cuisine can I expect at Portillo's Oswego?
Enjoy authentic Chicago street food, including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and famous chocolate cake shakes.
Does Portillo's Oswego accommodate families and children?
Yes, Portillo's Oswego is family-friendly, offers high chairs, and welcomes children to dine in.
Is Portillo's Oswego wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Which payment methods are accepted at Portillo's Oswego?
Portillo's Oswego accepts American Express, Discover, MasterCard, Visa, and debit cards. Cash payments are not required.
Can I order food from Portillo's Oswego online or via mobile app?
Yes, you can place orders online at https://my.portillos.com/order and through the Portillo's app available on both Android and iOS devices.
What nearby restaurants can I visit around Portillo's Oswego?
Nearby dining options include Five Guys, Chili's Grill & Bar, Lou Malnati's Pizzeria, Potbelly Sandwich Shop, It's Just Wings, and BIBIBOP Asian Grill, offering a variety of cuisines.
Are there retail stores near Portillo's Oswego for shopping before or after my meal?
Yes, nearby retail stores include Halloween City, Bedding Experts, Mattress Firm, Famous Footwear, Shoe Carnival, Men’s Wearhouse, and Payless ShoeSource, ideal for shopping.
What banks and financial services are located near Portillo's Oswego for customer convenience?
You can find First Midwest Bank, Bridgeview Bank, West Suburban Bank, and an Old National Bank ATM nearby for any banking needs.