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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(676 reviews)

Business Details

1450 Douglas Road, Oswego, IL
60543, United States
(630) 554-7996

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oswego is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1450 Douglas Road, Oswego, IL
60543, United States

Hours

Reviews

3.7
676 reviews
5 stars
310
4 stars
144
3 stars
66
2 stars
54
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues like watery soup, small portions, and incorrect orders.

Service Speed

Numerous reviews highlighted excessive wait times in the drive-thru and for orders, with some customers waiting over 20 minutes.

Customer Service

While some customers praised friendly staff, others reported rude service and a lack of attention to detail in fulfilling orders.

Management Issues

Several reviews pointed to poor management practices, including frequent stock shortages and inadequate staff training.

Pricing Concerns

Customers frequently mentioned that the prices are too high for the quality and quantity of food received.
  • BI
    Brian Ilic
    Feb 19, 2026
    1.0
    Ordered a Greek salad. Got home never checked since I saw a signed checklist on the bag. First off the bread it came with wasn’t even wrapped just thrown to roll around in the bag. No fork or knife but it was checked off on the list and no napkins even though they checked it off. Second bite had slimy rotten lettuce. Some paneras are good this one always is an issue. Word of advice drive further west to the one in Yorkville or Naperville. I wouldn’t be sad if this location closes.
  • PM
    Pooja Maheshwari
    Feb 14, 2026
    1.0
    Worst experience ever at this Panera location. First of all they took my order wrong, second, when I asked the manager to correct the order, she did it but she was very rude like what do you want now, third when my daughter asked for cookie the Manage Beth said to her employee that go get her cookie so she stops annoying me. The atmosphere is not at all welcoming and every one is so rude.
  • MH
    M Holt
    Feb 10, 2026
    5.0
    Lovely Team and service ! 👏 Really enjoy the menu options. Just hope for gluten free one day soon.
  • CC
    Christhetecguy
    Feb 1, 2026
    1.0
    Got the frozen hot chocolate it wasn’t frozen or chocolaty it was semi cold and tasted like watered down chocolate milk
  • BB
    Brooklyn
    Jan 26, 2026
    1.0
    Food is suitable for a 2 year old and no one else. Soup is ALWAYS watery. For a grilled cheese they gave us 2 raw pieces of cheese on barely toasted bread. Never worth the price of delivery. If I could give 0 stars, I would. The quality tank for the price you pay is absolutely ridiculous, and I won't be giving them a chance at redemption. What a waste of money for food that will inevitably end up in the trash.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Oswego accept reservations?

No, Panera Bread Oswego does not accept reservations.

What are the operating hours for Panera Bread Oswego?

Panera Bread Oswego is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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