Panera Bread

3.8
668 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oswego is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1450 Douglas Road, Oswego, IL
60543, United States

Hours

Reviews

3.8
668 reviews
5 stars
307
4 stars
143
3 stars
65
2 stars
55
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service at the drive-thru and in-store.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, quality, and the freshness of ingredients.

Staff Attitude

Feedback on staff varied, with some praising friendly and helpful employees, while others noted rudeness and lack of knowledge.

Pricing Concerns

Several reviews mentioned that prices are high relative to the quality and portion sizes of the food.
  • EH
    edward hornbaker
    Jan 4, 2026
    3.0
    Drive thru... Waited over 15 minutes on 1/3/26 to get a sandwhich/soup and a salad. How long does it really take. Then today 1/4/26, sister in law was late and said she was in line over 20 minutes for food. Way to go Panera. Keep cutting staff so everything takes forever. Prices go up, food portions shrink, wait times are excessive.
  • CG
    Christopher Garbis
    Jan 3, 2026
    1.0
    I avoided this place for a while and thought I’d give it a chance again but they still cannot be basic orders right. How hard is it to get three soups with bread, one salad, a sandwich with chips, two cookies and two teas. Didn’t get the chips and two of the breads were missing. No one was even in the drive through and the meal was $60. This is absurd.
  • LC
    Liudmila Chudina
    Dec 28, 2025
    1.0
    The worst drive through experience ever. Not only did it take 20min to get through drive through to get my mobile ready half tuna sandwich, but they forget to include the chips. I return back to the drive through and wait another 10min, and another 5min by the window because he decides to come bring me another bag. I ask him what is it? He says, I included a chocolate chip cookie for you. I got so mad, told him, I only needed the chips. I mean, when I come to the window you gotta have the chips there already waiting. Not only am I already late for work because they take forever to give you an order that's been ready for so long but they decide to take more time to decide if they wanna also give me a cookie by dragging the time even longer. Just please get your orders right, and be on time. No need to give me freebies, by trying to butter me up. Managers, you need to get someone else at the window. Train them to move faster.
  • MM
    Micah M
    Dec 20, 2025
    2.0
    Food is usually pretty good but this amount of dressing with the salad is borderline criminal.
  • EM
    Emily Maglietto
    Nov 20, 2025
    1.0
    Panera has nose dived since its birth, now long ago. Prices are so high! Portions are small. Quality does not match the prices at all.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Oswego accept reservations?

No, Panera Bread Oswego does not accept reservations.

What are the operating hours for Panera Bread Oswego?

Panera Bread Oswego is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.