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McDonald's

3.5
(1885 reviews)

Business Details

339A Douglas Road, Oswego, IL
60543, United States
(630) 892-5160
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
339A Douglas Road, Oswego, IL
60543, United States

Hours

Reviews

3.5
1,885 reviews
5 stars
726
4 stars
392
3 stars
259
2 stars
123
1 star
385

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, both from mobile app and in-store purchases.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold or improperly prepared items.

Cleanliness and Hygiene

Some customers expressed concerns about hygiene practices, particularly regarding food handling.

Long Wait Times

Customers frequently noted long wait times for orders, both in the drive-thru and for mobile pickups.
  • C
    ƏCC
    Feb 16, 2026
    5.0
    Últimamente a mejorado muchísimo el servicio, fui por la tarde y todo fue muy rápido la persona que me atendió fue muy amable.
  • CR
    Cesar Reyes
    Feb 3, 2026
    5.0
    I’ve been coming to this location for years now and have always been satisfied with the food and customer service. My orders are always accurate with the modifications that I have on my items so I’m happy that attention to detail is always paid there. The food is always fresh and tastes as good as McDonald’s gets!
  • VV
    Veanney
    Feb 3, 2026
    5.0
    i like mcdonalds yum yummy yum yum this mcdonalds yummy
  • ML
    Mk Lye
    Jan 15, 2026
    1.0
    Picked up an Doordash order after midnight and was instructed to use the side door since the lobby was closed. I waited over 15 minutes ringing the bell and stating the order number without being acknowledged. After being sent back and forth between the drive-thru and the door, the order (just two drinks) was placed on the counter without any communication. I wouldn’t have known it was mine if I hadn’t tried opening the door. Poor communication and rude treatment toward delivery drivers. I recommend drivers avoid this location.
  • MM
    M M
    Jan 9, 2026
    1.0
    Unhygienic and food safety issues! Watched a front employee use her bare hands to add the bacon that was missing from my burger, instead of having the cooks do it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Oswego, IL?

McDonald's in Oswego, IL is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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