Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management.
Order Accuracy
Many customers experienced issues with incorrect orders, both from the drive-thru and mobile app, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including lack of training and inadequate customer service responses.
BB
Brianna
Nov 8, 2025
1.0
Tried to place two mobile orders for pick up, only to have staff tell us they had nothing in their system. Confirmed it was the right address. Either the mobile ordering system is broken right now or it's just straight up incompetence. Either way, no coffee for me.
Edited to add that apparently this is a common experience. This location should be closed permanently. Just total incompetence and no desire to change it.
YS
Yhajaira Sanchez
Oct 30, 2025
1.0
Just went at night it’s always a lady at the second window who always is rude. She thought I did not speak Spanish but she was talking horrible about me. When all I was saying was they got the wrong order. The older lady made another girl talk to me and I told the girl that I know what she’s saying and that’s when they finally give me the right order and she smiled at the situation.
DK
Diane Keeter
Oct 24, 2025
1.0
Apparently, their location doesn’t do certain codes and even after waiting for the line to move to finally get to the window, I was told by the kid that a manager said that the app codes don’t work. That’s literally crazy because it’s an app that everybody has and locations can’t just shut it off. I’m going to the one by Home Depot from now on. The code worked perfectly fine there.
GJ
George Jadwin
Oct 22, 2025
5.0
They gave me the wrong order even after I pointed it out to the guy when I paid that I ordered a two cheeseburger meal and they gave me two double cheeseburgers and a coke and no fry I was going through the drive-thru so I didn't look but that's bullshit I even asked her when I was getting my food and she handed me to back we'll never go back to that McDonald's again
AA
Audrey Anderson
Oct 12, 2025
1.0
I REALLY UNDERSTAND WHY TRUMP IS GETTING RID OF IMMIGRANTS. I ORDERED A LARGE CARAMEL MACCHIATO ON THE APP, I PICKED THE ORDER UP FROM DRIVE-THRU. I NOTICED THEY GAVE ME A COLD DRINK INSTEAD OF HOT LIKE I ORDERED; THEREFORE, I GO INTO MCDONALDS TO CORRECT MY DRINK TO A HOT MACCHIATO. THE YOUNG LADY MAKING THE DRINKS LEAVES AND GO TO SIDE, AND SHE JUST STANDS THERE DOING NOTHING. ITS A YOUNG GUY I GUESS SHES TRAINING, AND HE LOOKS AT ME CONFUSED AS WE STARE AT EACH-OTHER. 10MINS GO BY AND I WATCHED THEM JUST STAND THERE, SO I INQUIRED ABOUT THE ETA ON MY DRINK . THE GIRL WHISPERED SOMETHING TO THE GUY AND HE SAYS TO ME ‘WE ARE OUT OF MILK’ AND PROCEEDED TO GO GET SOME. NOW ITS 4 PEOPLE ON THIS DRINK AND 20 MINS LATER. I ASKED A MANAGER TO HELP AND THEY ALL LOOKED AT ME CRAZY. I REALIZED I WAS NOT WANTED; THEREFORE I JUST ASKED FOR MY MONOPOLY PIECE OFF THE DRINK, AND LEFT WITHOUT MY MACCHIATO THAT I PAID FOR. I REALLY TRY TO GET ALONG WITH ALL PEOPLE BUT THEY REALLY HATE BLACK PEOPLE‼️ I AM TRULY HURT 😞
What payment methods are accepted at McDonald's Oswego location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's Oswego location online?
You can order online through their delivery URL or via the McDonald's app available on both Apple and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru open 24/7 to serve customers at any time.
What is the address and contact number for McDonald's in Oswego, IL?
The address is 339A Douglas Road, Oswego, IL 60543. The main phone number is +1 630-892-5160.
Are there any convenience stores nearby McDonald's in Oswego?
Yes, there are two nearby Circle K convenience stores and a Shell gas station, which can be convenient for fueling up or quick shopping before or after your visit.
What nearby places can I visit for beauty and spa services near McDonald's Oswego?
Nearby beauty and spa options include On The Edge Barbershop, Parlour29 Hair Salon, Glam by Jaz, Nike African Braids Oswego, Nu Beginnings Hair and Nail Studio, and Organized Kaeoz.
Are there any fitness or martial arts centers near McDonald's in Oswego?
Yes, Truth Training Systems is a nearby gym and martial arts club where you can work out before or after grabbing a meal.
What entertainment or leisure spots are close to McDonald's Oswego location?
Laceys Place Oswego is a local casino and bar nearby, ideal for entertainment before or after dining at McDonald's.