Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
898 reviews
5 stars
310
4 stars
182
3 stars
156
2 stars
74
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items, poorly prepared meals, and missing components.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted a lack of hospitality and unwelcoming attitudes.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting clean areas while others mentioned dirty tables.
- JFJeff FugittJan 1, 20265.0Fast food like it should be
- IRIsrael RuizNov 28, 20253.0Always there when you need it
- DRDaniel RegaladoNov 26, 20252.0Accuracy never seems to get better. I may have forgotten to order my fry and drink but still can't get a correct sandwich from this location. Sad because its the closest location to me. Forgot to add in that they must be out of CO2 because coke and dr pepper were flat.
- BRBuffy RNov 22, 20255.0Almost all of the staff is kind, warm, and friendly. They work hard. And the young lady who manages in the evenings is kind and does a lot of serving work herself. I love this team. The indoor area and outdoor area are clean. The food quality is consistent and specifically, I enjoy the coffee and coca cola (so good).
- RHRick HenryOct 17, 20251.0The people working here are clueless about customer service. Stand at the counter for 10 mins, not greeted by anyone, no one said a word. Several of them did look right at me and a couple even came up to the counter to do something else without acknowledging me at all. Definitely avoid this location if you can.
Frequently Asked Questions About McDonald's
What are the opening hours of this McDonald's location?
This McDonald's in Oswego, IL, is open daily from 5:30 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through service is available every day from 5:30 AM to 11:00 PM.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 5:30 AM to 9:30 PM (10:30 PM on Fridays and Saturdays). You can order online at https://mcdonalds.order.online/business/-5579.
What services does this McDonald's offer for ordering and pickup?
They offer curbside pickup, delivery (including same-day and no-contact delivery), and drive-thru services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to order conveniently.
Where is this McDonald's located?
It is located at 3417 Orchard Way, Oswego, IL 60543, USA.
Are there any nearby fitness centers close to this McDonald's?
Yes, Smart Strength Fitness and Method Jiu Jitsu gyms are nearby, ideal for a workout before or after grabbing a meal.
What family dining options are near this McDonald's that customers might want to visit?
Orchard Cafe - Family Restaurant is nearby, offering a great spot for breakfast or brunch along with McDonald's options.
Are there other dining options near this McDonald's?
Yes, nearby you can find Taco Bell for Mexican fast food, Lewis Square Fireplace & BBQ for American barbecue cuisine, and Domino's for pizza.