McDonald's

3.5
970 reviews
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Business Details

2890 Rt 34, Oswego, IL
60543, United States
(630) 554-2858
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2890 Rt 34, Oswego, IL
60543, United States

Hours

Reviews

3.5
970 reviews
5 stars
363
4 stars
212
3 stars
159
2 stars
61
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving stale or improperly prepared items.

Management Issues

Reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
  • NN
    nooner3
    Dec 22, 2025
    1.0
    Rude window girl. Having some sort of weird party in the lobby? Rudely kicked us out of the lobby for no reason given. The workers the boys were so rude. Go to the one Douglas 100% better no signage on the door, doors were unlocked. It was 6pm.
  • DG
    David Gerber
    Dec 11, 2025
    1.0
    On Wednesday December 10th, I went through the drive-through. I placed my order, one which was a cheeseburger with no onions. Two other hamburgers and a large fry. Total was on the screen and I confirmed it was what I ordered. Pull up to pay and it was less than half what was on the screen and the young lady at the window argued saying she heard me say two double cheese no onions. After a long day, I just gave up and took that order home. This may have been the final nail in the McDonald's coffin for me.
  • AW
    amanda wallen
    Dec 8, 2025
    1.0
    Every single time I’ve eaten here my order has come out wrong
  • MC
    Michael Corradi
    Dec 4, 2025
    1.0
    The kiosk ordering system is not for me. Being that most McDonald's are doing this in their stores, I won't be going back to any McDonald's, again... EVER...😠
  • MR
    monse rojaz
    Nov 22, 2025
    1.0
    I ordered online and my meal was right but I didn’t appreciate how the service. The kids were just standing there while I was at the counter for them. I asked for a side of two pickles to put on my McChicken and they tried to charge me for a sauce packet… the girl told me I would have to pay and then another girl came over trying to charge me for something. I told them I wasn’t going to pay for it because a side of pickles are usually free. I was just irritated by their poor customer service.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Oswego, IL?

McDonald's in Oswego is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.