Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oswego, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
323 reviews
5 stars
142
4 stars
64
3 stars
31
2 stars
19
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and order mistakes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Product Freshness
Several customers complained about stale or reheated food items, particularly donuts and breakfast sandwiches.
Drive-Thru Efficiency
The drive-thru service was noted as quick and efficient, although some customers still faced order issues.
Customer Experience
Overall customer experiences varied widely, with some expressing satisfaction and others expressing frustration with service and product quality.
- MMMatthewDec 25, 20255.0Come here 2 or 3 times a week, most efficient drive thru ever
- SPSame PlayerDec 15, 20251.0I have been to this location: 3300 Orchard Rd Oswego, IL 60543 everyday for the last two weeks and every time I got they don’t have hot chocolate. They keep telling me the machine is broken. I’ve gone at different times but no luck. It’s in their menu but they can’t make it at this location.
- AVAndrea VelasquezDec 12, 20255.0We went to the Dunkin on Orchard Rd. Our students with special needs and our staff had an amazing experience at this Dunkin location. Sakef went above and beyond for us! He was so patient, kind and generous! We will be telling everyone about our wonderful experience and definitely come back to this location. Thank you so much!
- SHStephanie HoganDec 10, 20255.0Clean store friendly people! I left my wallet at home this morning and couldn't get Google pay to work... Ahhhh! The woman behind the counter told her boss who was super patient and then said don't worry about it you can pay me next time... As he greeted the next customer to walk in by first name and they exchanged "good mornings" and big smiles. I tried to get it setup but ultimately I failed, however this place didn't let me down! Thanks for the coffee friend! I appreciate you. 💝
- KPKristina PlasariDec 9, 20255.0The service here is really amazing!! Especially from Jagga, Rahul and Dilpret!! They always are very friendly and very quick with your order and accurate as well. Definitely love coming to this location. Also definitely recommend trying the cloud iced latte 🔥 their food is always very fresh too. Overall very nice ambience to be in.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location in Oswego, IL?
This Dunkin' is open daily from 4:30 AM to 7:00 PM.
What types of meals does Dunkin' Oswego serve?
They serve breakfast, lunch, and brunch items.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, they provide both delivery and curbside pickup options.
What are some popular specialties at Dunkin' Oswego?
Their specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What new items are featured on Dunkin's holiday menu?
Try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' Oswego have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering.
Are there any nearby places for entertainment or relaxation after visiting Dunkin'?
Yes, nearby you can visit Players Corner casino or Orchard Gaming CAFE for entertainment, or relax at Tracy Nails Spa and Razorsharp Barbershop beauty salons.
If I need a quick meal after Dunkin', which nearby restaurants can I visit?
Nearby dining options include Domino's pizza restaurant, McDonald's fast food, Lewis Square Fireplace & BBQ American restaurant, and Orchard Cafe family restaurant.
What other services are conveniently located near Dunkin' Oswego?
Close by are services like Tide Cleaners for dry cleaning, Western Union for money transfers, U-Haul Neighborhood Dealer for truck rentals, and Walgreens pharmacy and convenience store.