Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oswego, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
230 reviews
5 stars
81
4 stars
36
3 stars
28
2 stars
12
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and preparation.
Product Quality
Several reviews mentioned issues with food and drink quality, such as stale items, incorrect temperatures, and excessive ice in drinks.
Cleanliness
Customers expressed concerns about the cleanliness of the store, particularly the bathrooms and dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
- CKChris KleinmaierNov 13, 20251.0I’ve been coming here for a year every morning on my way to work. They have a 25% chance of making my coffee right and I’m afraid to tell them to remake it because one of my friends did that and we watched them spit in his new drink. I only continue to go there in hopes that it gets better but it’s only gotten worse. they can barely understand what you tell them. If you’re going to work a job that’s 100% customer service, maybe knowing the language should be mandatory
- NGNick GNov 9, 20251.0Every time I come to this location they never get my coffee right it don’t take a rocket science to make a coffee and they never answer their phone I’m calling corporate on them they should be jailed the way they make them coffees and be handing them out knowing they didn’t make it the way the customer ASK!! And they never answer their phone! Douglas rd location way better the line may be long but it’s worth the wait they actually make the coffee how you ask it to be made! Im sick of every single last one of them working that location ! Coffee is not cheap especially when I have one every morning I only go to this location if I’m doing it last minute or running late to work they suck!!
- CJchristie JonesNov 8, 20255.0I am hooked on the Carmel latte! The service is always good. I am in and out of there less than 5 minutes.
- BBBellaOct 31, 20252.0The coffee in my cappuccino tasted burnt.
- MJMarta JoyOct 30, 20254.0Love this place they do a good job with food, & coffee. Service is good & quick … BUT this location really needs to up their game on matcha. The foam takes up a good amount of the cup (see photo) & there isn’t enough milk making the drink way too sweet. My husband got a large coffee & I got same size matcha he handed my drink to me & said “wow it feels like there is nothing in there” I was done with my drink in 10 minutes he still had his hot coffee 20 minutes later. I suggest—stop using the blender, stir the matcha in by hand like other locations the foam won’t form & you can use more milk. In the photo, I’ve removed all of the foam with a spoon show just how little matcha there was in my cup.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Oswego, IL?
Dunkin' in Oswego, IL is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
How can I order ahead from Dunkin' Oswego?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store.
What special holiday drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' in Oswego has a drive-thru for your convenience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is free Wi-Fi available at Dunkin' in Oswego?
Yes, this Dunkin' location offers free Wi-Fi to customers.
Can I find Dunkin' near other dining options in Oswego?
Yes, nearby dining options include Jersey Mike's Subs, Chipotle Mexican Grill, TGI Fridays, and Anchor Bar Oswego, perfect for exploring after your Dunkin' visit.
What other services are located near Dunkin' in Oswego?
Nearby services include Visionworks for eye care, Sport Clips Haircuts of Oswego for haircuts, and Blue Rhino Propane Exchange for propane supplies, making it convenient to combine errands with your coffee stop.
Are there shopping options near Dunkin' Oswego?
Yes, shopping options near Dunkin' include Kohl's, Hobby Lobby, Burlington, and Dick's Sporting Goods, ideal for a shopping trip before or after enjoying your favorite Dunkin' treats.