Outback Steakhouse

Reviews

• DS

  D S

  5 days ago
  2.0
  Placed an order online for delivery over an hour ago. I’ve ordered this way hundreds of times. When the food was late, I called to get a status update, I know they use DoorDash so I just wanted to know if the driver had picked up the food. Me (after selecting the option for curbside or delivery): Hi - I placed an order online 45 minutes ago and the delivery is late. I’d like to check the status. Outback Employee: Ummm…we don’t deliver food! Me: Yes, you do. I placed the order on the website like I’ve done many times before. Outback Employee: OOOOOHHHH! We use DoorDash to deliver food. We don’t have anything to do with it. Me: I know you use DoorDash. I’m calling to see if the order has been picked up because I’ve ordered before and the DoorDash person kept my food. Outback Employee: OOOHHHHHH!!! What’s your name? (I give it to her) They just picked it up five minutes ago. My doorbell rings as I’m on the phone, it’s my order. I hang up. I hate that critical thinking, logic, customer service and employee training is a thing of the past. I’m going to keep my money next time because the service here just keeps getting worse and worse!
• KC

  Karyn Collins

  5 days ago
  4.0
  The waitress was not annoyed with our questions. She also helped with our Gift Cards. She was very helpful and pleasant.
• MW

  Michael Williard

  Mar 28, 2026
  5.0
  Excellent food and service. The salads seem to have gotten a bit larger. As always the Bloomin Onion was very good. The 3 course meal deal is hard to beat. They used to bring ketchup in a small dish when requesting ketchup now they give you the full container. As always the waitlist works well. Nice job Outback!
• LF

  Lucy Flores

  Mar 16, 2026
  1.0
  I had a horrible experience with my family The server took forever to bring us our food I asked about a refill to my drink that took about 20 min I seen a manager going around and never stopped by my table to see if there’s anything we need . My steak was overly cooked My son food was under cooked It was just a bad experience overall Server never once came and checked on us We were ready to leave and it took forever for get to go boxes What a disappointment time
• YR

  Young Restless

  Mar 9, 2026
  2.0
  Not the best location we’ve been to. Came on a Sunday with ‘my family. Server Julie seemed stretched out thin. Service seemed like fast food quality. Food wasn’t the best either. This location doesn’t offer adult chicken tenders so we’re wondering when was that removed from the menu? No crayons for the kids menu? Appetizer wings were not great at this location and neither was the spinach dip.nothing new added but a salad!will stick to the downers grove location.

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