Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
444 reviews
5 stars
234
4 stars
72
3 stars
39
2 stars
29
1 star
70
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed the burgers while others found them bland or overcooked.
Service
Customer service is generally praised, with many mentioning friendly and helpful staff.
Cleanliness
Inconsistent cleanliness reported; some locations noted as clean while others had issues with dirty tables and bathrooms.
Management
Management received mixed feedback; some praised the responsiveness while others criticized poor management practices.
Menu Options
Customers expressed disappointment over the removal of certain menu items, such as turkey burgers.
- JGJillian GamelNov 17, 20255.0Of the Smashburger locations I've visited, this one hands down had the friendliest and most attentive staff. It was also really nice to see how kindly and professionally the cashier handled an elderly man who needed extra assistance in ordering. Overall great location!
- DRdewon rodgersNov 14, 20255.0Establishment, is very clean! All of the employees very polite and professional; food is always good and fresh! I go on break everyday to get sweet potato waffle fries and a smash deluxe chicken. Best place to get food if you want a real burger and shake.
- MFMarco FloresNov 14, 20255.0Orland Park Smash Burger is great. The burgers are perfectly smashed, juicy, and full of flavor, and the sides are just as impressive. The atmosphere is clean, comfortable, and welcoming, making it a great spot to grab a bite. What really makes the experience stand out, though, is the staff. The employees are incredibly friendly, attentive, and genuinely seem to care about making every visit a great one. If you’re in the area, this place is a must-try!
- CRChrystal RachalNov 13, 20251.0As I’m typing this, the time is 8:46. The individuals in front of me have come and gone eating their food in restaurant. 3 people who ordered after me have left with their orders and I sit here waiting almost 40 min for 3 burgers and 3 fries. Never again. Absolutely absurd. Girl taking the orders was nice and kind but they need to get it together.
- RERysa EdwardsNov 5, 20255.0The team at this Smashburger were incredibly friendly and efficient! I shared with them that it was my husband’s birthday and they met that with warmth and kindness, we have been at other places where people roll their eyes. The burger was amazing and the presentation was on point. If you want a tasty quality burger definitely stop in here!
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours of Smashburger in Orland Park?
Smashburger in Orland Park is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery every day from 11:00 AM to 9:30 PM.
Can I order Smashburger food ahead through an app?
Yes, you can order ahead using the Smashburger app available on the Apple App Store or via their online ordering links.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, seating, parking, and restrooms to accommodate guests with disabilities.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger serves vegetarian options and offers a children's menu to welcome families.
Are alcoholic beverages available at Smashburger?
Yes, Smashburger serves beer and alcohol along with coffee.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Panera Bread for coffee or bakery goods, Chipotle Mexican Grill for Mexican fast food, or explore the arcade and bar at Dave & Buster's for entertainment.
Is there convenient transit or fitness options near Smashburger?
Yes, you can find Anytime Fitness for workouts nearby, and various retail stores and services such as Toys"R"Us and Orland Park Currency Exchange close to Smashburger.
Are there other burger or fast food competitors near Smashburger?
Competitors nearby include Raising Cane's for chicken, Panda Express for Asian fast food, and several other burger restaurants in the area.