Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Orland Park on Harlem Ave & Wheeler Drive near by Chase Bank and Ethan Allen.
Mixed reviews on food quality; while some found it delicious, others reported issues with saltiness, undercooked items, and discrepancies between menu descriptions and actual dishes.
Service Experience
Service quality varied significantly; some customers praised attentive and friendly staff, while others experienced long waits, inattentive service, and issues with order accuracy.
Atmosphere
The restaurant's ambiance received positive remarks for being clean and welcoming, although some noted issues with seating arrangements and noise levels.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling that the value did not match the quality of food and service received.
Customer Complaints
A number of reviews highlighted poor management responses to complaints, leading to dissatisfaction and a reluctance to return.
BS
Basim Salah
1 day ago
1.0
ordered a steak medium rare came out with blood and basically raw 🤮
MG
Margie Garcia
2 days ago
5.0
Stopped by for a quick lunch. Our server was friendly and attentive. Our food came out quickly and was tasty.
KH
Kasey Hull
Nov 13, 2025
1.0
Went in yesterday already wanting to go to longhorn but my significant other wanted to go to outback. The server wasn’t horrible I just think she was new or something I’m not sure. My bf had to repeat his order like 3 times and even I had to step In and repeat things for him. The bread we got was hard at the bottom had to send that back. My bf ordered a ceaser salad and it was more cheese on the salad than lettuce so he sent that back and just got mashed potatoes instead. 20 min later the server comes back and says they’re out of sweet potatoes so once again he had to change his side. I got the new Delmonico steak and it was Sooo Salty almost like the top fell off when they were seasoning it. I sent it back got a new one and it wasn’t salty but it had a bitter taste. I ended up just saying forget it. They took the steak off the bill I was willing to pay for that and just get a drink on the house but the server stated they’re not allowed to give free drinks .. I’m a server and have been one for 7 years. Experiences like this make customers not want to come back. This is the second location at a Outback that was horrible. I will not be going back a 3rd time. Nor did the server do anything to make the experience better for us. And on top not one manager came out and apologized about the experience smh. Horrible customer service horrible food
MK
mikey k
Nov 11, 2025
1.0
Veterans day was not pleasant. Understandably busy due to their special, but had to wait for 35 minutes at the bar as a party of 1 with no menu provided or drink order taken. Gave up as bartender could not multitask and still had not taken other veterans' orders waiting longer than me. Others waited long for their checks and carry out bags. Big fail on management.
RJ
Rebecca Jalley
Nov 7, 2025
5.0
Came in to Outback to have dinner and our son started acting up. Our waitress was so awesome and understood we were having a hard time with him. We literally only ordered drinks and wasn’t able to order food. I wasn’t able to catch her name but thank you for showing us kindness!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Orland Park?
Outback Steakhouse is open from 11:00 AM to 10:00 PM Monday through Thursday, extends until 10:30 PM on Friday and Saturday, and closes at 9:00 PM on Sunday.
Does Outback Steakhouse offer any special happy hour timings?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse in Orland Park accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, Outback offers several gluten-free menu items. You can view them on their official gluten-free menu page.
What pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I make reservations at the Orland Park Outback Steakhouse?
Yes, the restaurant accepts reservations but does not require them.
What kind of attire is recommended when dining at Outback Steakhouse?
Casual attire is recommended for dining at Outback Steakhouse in Orland Park.
Are there nearby places of interest around Outback Steakhouse in Orland Park that customers might visit?
Yes, customers may find it convenient to visit nearby places such as Chase Bank and Ethan Allen furniture store located close to Outback Steakhouse for errands before or after their meal.
Where can I grab coffee or donuts near Outback Steakhouse in Orland Park?
Dunkin' Donuts and Dunkin' coffee shops are nearby, making it convenient to enjoy coffee or snacks before or after your visit to Outback Steakhouse.
Are there medical services near Outback Steakhouse in Orland Park?
Yes, several health professionals such as Dr. Cynthia W. Wong (dentist), Dr. John Curtin D.O. (doctor), and Dr. Abdol H Azaran M.D. (nephrologist) have clinics nearby, which could be convenient for visitors needing medical appointments before or after dining.