Jimmy John's

3.6
163 reviews

About

Sandwich Restaurant

Location

Jimmy John's
15110 La Grange Rd, Orland Park, IL
60462, United States

Hours

Reviews

3.6
163 reviews
5 stars
77
4 stars
21
3 stars
16
2 stars
13
1 star
36
  • DD
    Dina
    Jan 2, 2026
    5.0
    Wasn't greeted but the food was made quickly and the staff member was kind.
  • SB
    Steve Bensema
    Dec 21, 2025
    1.0
    This place blows the employees are very rude and have attitudes
  • CE
    Cris Escobar
    Dec 15, 2025
    1.0
    Placed an order online for 2 sandwiches picked them up and left this happened on 12/15/2025 when the sandwiches were unwrapped neither one of them had meat. I understand mistakes happened, placed a call to the store, explained what happened. The crew member told me that in order to fix it I needed to go back and bring back the sandwiches to have them put meat on it. This is un acceptable, the 2 options should have been to either remake my order or give me a refund, a request had to come from my end to have a refund instead. This goes against food handling standards once food leaves a prep line it should never be taken back if something was missing. I am now concerned over the sanitation and safety standards of the establishment. If they wanted proof I could have brought the sandwiches back to show they lacked meat but they should have been discarded nonetheless instead they wanted to take food that had left not only the prep line but the establishment itself and be brought back into the prep line to fix it? Clear show of lack of food handling in the store
  • AA
    Ali Ahmed
    Nov 29, 2025
    5.0
    👍
  • KJ
    Kelly Johnson
    Oct 17, 2025
    2.0
    I won't order online again. It took 45 mins for an online pickup order for 2 sandwiches. I never got a confirmation that it was ready and almost missed my break. When I got in it was very slow, but the staff barely look up, just pointed at the shelf. They may have had a huge order, I'm not sure, but service has been going down at this location since the online pickup started. They are not fast anymore and the quality of the food and service is getting worse.