Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Customers generally praised the deep dish pizza, with many calling it delicious and a highlight of their experience.
Service Excellence
Several reviews highlighted exceptional service, particularly from a waitress named Valeria, who was noted for her attentiveness and friendliness.
Delivery Concerns
There were complaints regarding the switch to Uber delivery, with customers expressing dissatisfaction about the quality and timeliness of their orders.
Inconsistent Experiences
While many enjoyed their meals, some customers reported issues with food quality and service consistency, indicating a mixed experience overall.
Cleanliness Issues
A few reviews mentioned cleanliness concerns in the dining area, suggesting that improvements could be made in this area.
WG
William Gilchrist
2 days ago
1.0
Service has really gone down over the years. They are under staffing and it’s resulting in a ton of issues. Very fixable problem if they even care to fix it
AA
AJ Ayala
4 days ago
5.0
Karen O was our server. She's awesome to watch waiting tables and making sure everyone has what they need! If I lived closer, I would definitely come back for the food and servers! Deep dish and tavern pizzas are phenomenal!
LL
Loro
Oct 31, 2025
1.0
Sorry I haven't had Giordano's for years. I have enjoyed the deep dish pizza. we tried the tavern style pizza for Halloween night. I realize they were very busy but the pizza was just awful it was burnt( 2 pizzas ) the crust had a stale texture that was not normal I paid a lot of money for pizza worse than Costco pizza😞
TP
Tiffany Peake
Oct 25, 2025
5.0
On October 18th, our family held a 13th birthday party for my daughter. She and her guests loved the classic tavern pizzas, and appetizer platter. They also ventured to try the fried calamari and raved about it! The wait staff was so accommodating and attentive making the celebration so memorable.
Thank you, Giordano's Pizza in Orland Park, IL!
AW
Andrea Wick
Oct 19, 2025
1.0
I genuinely love the (deep dish!!) pizza, but the switch to Uber only delivery is disappointing and honestly makes me think twice about ordering again. It feels like a step backward in service. Uber drivers aren’t held to the same standard, and the experience has been consistently unprofessional. If you take pride in your brand and product, it should extend to every part of the customer experience including delivery. Bring back your own drivers. Once again, it doesn’t reflect well on the brand. Many of us in the Orland Park community talk about it, and it seems like more and more people are thinking twice before ordering. If you care about your reputation and your customers’ experience, bringing back real delivery drivers should be a priority.