Dunkin'

3.3
381 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14461 S La Grange Rd, Orland Park, IL
60462, United States

Hours

Reviews

3.3
381 reviews
5 stars
155
4 stars
54
3 stars
37
2 stars
18
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of accountability from staff when mistakes were made.

Cleanliness

Several reviews mentioned unsanitary conditions and a bad smell in the store, impacting the overall experience.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the store.

Product Quality

While some customers praised the coffee, others noted inconsistencies in drink quality and freshness.
  • MH
    Mohamad Hendi
    Jan 2, 2026
    1.0
    $2.50 for easy ice and extra Carmel , and the coffee tasted so bad
  • LR
    L Rendina
    Dec 30, 2025
    5.0
    Coffee was good, not over brewed not bitter
  • RS
    Rambo_Q50 Red Sport
    Dec 15, 2025
    1.0
    Wrong order told him to change it he pretend he did and give me the same thing
  • JE
    Jacob Eapen
    Nov 9, 2025
    1.0
    I went to this Dunkin, worst Dunkin ever. The place smelled bad. The lady Laila had a bad attitude. I ordered a light iced latte she filled the whole thing with ice, I asked them to re make it she took it with a big attitude and filled it with some milk to the top right infront of me and and said here. When we asked her how many coffees we had she’s like I don’t know you guys told me how many coffees you have when we asked to read out the order.
  • FR
    FEBIN RAJU
    Nov 6, 2025
    1.0
    Horrible experience. The only reason we came to dunkin was for the cookie butter latte as it's my wife's favorite. We told them they gave us the incorrect order as they gave us a coffee with a flavor my wife is allergic to. Why would we order something we have allergy to? They demanded we requested that order and would not give us the correct order. They kept fighting and refused to give us the correct order unless we paid more. The customer service was not good. You would think they would own up to their mistake and correct the order.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Orland Park, IL?

Dunkin' in Orland Park, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Orland Park offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.