Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
377 reviews
5 stars
152
4 stars
54
3 stars
37
2 stars
18
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect orders and poor handling of complaints.
Cleanliness and Maintenance
The location is noted for being clean and well-maintained, but some customers reported unsanitary conditions and poorly maintained equipment.
Operational Hours
Customers expressed frustration over inconsistent closing times and locked doors during business hours.
Product Quality
While some customers praised the freshness of coffee and food, others reported stale products and inconsistent drink quality.
- AAAhmedNov 10, 20251.0Bad customer service
- JEJacob EapenNov 9, 20251.0I went to this Dunkin, worst Dunkin ever. The place smelled bad. The lady Laila had a bad attitude. I ordered a light iced latte she filled the whole thing with ice, I asked them to re make it she took it with a big attitude and filled it with some milk to the top right infront of me and and said here. When we asked her how many coffees we had she’s like I don’t know you guys told me how many coffees you have when we asked to read out the order.
- FRFEBIN RAJUNov 6, 20251.0Horrible experience. The only reason we came to dunkin was for the cookie butter latte as it's my wife's favorite. We told them they gave us the incorrect order as they gave us a coffee with a flavor my wife is allergic to. Why would we order something we have allergy to? They demanded we requested that order and would not give us the correct order. They kept fighting and refused to give us the correct order unless we paid more. The customer service was not good. You would think they would own up to their mistake and correct the order.
- HBHaley BassetNov 4, 20251.0idk who the new rude lady is that you guys hired but every time without fail she has an attitude, attitude taking my order, attitude giving me my order, and now an attitude when i politely tell her that she forgot something in my order. im so sick of coming here and being met with rudeness and disrespect when i am doing nothing to deserve it. i come here all the time as i live down the street and my family and i are dunkin fanatics, but now i will be driving to the next closest dunkin ten minutes away because i refuse to be treated this way. and i miss whoever that sweet old lady that used to work here.
- LHLexi HelderSep 30, 20252.0I was there on the weekend and want to say thank you to Chris, he made my entire experience there tolerable. He clearly knew what he was doing, got my order right and was respectful. I asked the other young man what his name was, it was Ved. He was lazy. Made Chris do all the work while he stood there eating a bagel. What’s the point of paying someone to stand there and watch another coworker do all the work? Disgusting.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Orland Park, IL?
Dunkin' in Orland Park, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' in Orland Park offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialties available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or limited-time beverages currently available at Dunkin'?
Yes, during the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru service?
Yes, the Dunkin' in Orland Park offers drive-thru service for convenient ordering.
What is the address and contact number for Dunkin' in Orland Park, IL?
The address is 14461 S La Grange Rd, Orland Park, IL 60462 and the main phone number is +1 708-460-3088.
Are there any ice cream shops located near Dunkin'?
Yes, Baskin-Robbins and Andy's Frozen Custard are nearby ice cream shops where customers can enjoy dessert before or after visiting Dunkin'.
Is there a hotel close to Dunkin' for visitors staying in Orland Park?
Yes, Essence Suites hotel is nearby, making it convenient for visitors to grab coffee or breakfast at Dunkin' during their stay.
Are there other dining options near Dunkin' in Orland Park?
Nearby restaurants include Papa Joe's Italian Restaurant for Italian cuisine, Burger King for fast food, and Vegan Tease for vegetarian dining options, providing customers a variety of meal choices around Dunkin'.