Dunkin'

3.5
557 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15615 S Harlem Ave, Orland Park, IL
60462, United States

Hours

Reviews

3.5
557 reviews
5 stars
255
4 stars
86
3 stars
45
2 stars
27
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding extra charges for modifications like less ice.

Cleanliness Issues

Customers noted unsanitary conditions, including dirty dining areas and concerns about food quality.

Mixed Food Quality

While some customers enjoyed specific items like coffee and donuts, others reported stale or poorly prepared food.
  • EG
    E Gonzalez
    2 days ago
    5.0
    Expensive. Wow. The freakin loaded fries were terrible. The grilled cheese sandwich was just as bad.
  • AW
    Alison Weber
    Jan 5, 2026
    1.0
    I love how I say lightly toasted and they straight up burnt it. Its not the first time. Im never coming here again. I pay money for burnt food?
  • AS
    Abby Smith
    Dec 25, 2025
    1.0
    This place is a mess. The workers don’t even speak enough English to understand basic orders. Every single time my drink is wrong, and when I try to explain what’s incorrect, they don’t understand and just dump more caramel on top like that fixes it. On top of that, they’re rude and act annoyed when you point out their mistake even though THEY made it wrong.
  • GS
    Gabriela Santillan
    Dec 12, 2025
    1.0
    Everytime I go here, they are rude and dismissive, if you ask for ketchup they give you an attitude and their coffee was bitter I couldn't drink it.. I will not be coming to this location anymore for sure.. they need to be nicer to their paying customers.. everytime I go I fear to ask for ketchup or anything else because they have an issue with it..
  • KD
    Karen Davis
    Nov 24, 2025
    1.0
    I visited today for the first time in a very long time Just place my order like normal And the young lady at the window was so incredibly rude I couldn't believe it If I could give them negative stars I would I will never be back again If that's how they treat customers

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orland Park, IL?

Dunkin' in Orland Park is open 24 hours a day, 7 days a week, from midnight to 11:59 PM.

Where is Dunkin' located in Orland Park, IL?

Dunkin' is located at 15615 S Harlem Ave, Orland Park, IL 60462.