Dunkin'

3.5
485 reviews
Decked Out Lattes
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Business Details

8940 W 159th St, Orland Park, IL
60462, United States
(708) 590-6770
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8940 W 159th St, Orland Park, IL
60462, United States

Hours

Reviews

3.5
485 reviews
5 stars
226
4 stars
70
3 stars
41
2 stars
25
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and disrespectful behavior.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including wrong items being given and miscommunication at the drive-thru.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Product Quality

Inconsistency in food and drink quality was noted, with some items being served cold or burnt, while others were praised for being good.

Positive Experiences

Despite the negative feedback, some customers reported excellent service and quality, particularly praising specific staff members.
  • GC
    George C
    2 days ago
    3.0
    This place needs a better job to keep it clean..FYI
  • JQ
    Juana Quiroz
    Nov 10, 2025
    1.0
    Handed me the wrong order twice and still had me up there to charge me for the things they forgot to give me. Didn’t make my coffee right either.
  • AM
    Ariel Myers
    Nov 5, 2025
    5.0
    First time ever coming to this location, went about 9:30, mid morning rush time. They were fast with my order, and the coffee was great! Sometimes when I order hot coffee it tastes burnt, their coffee was great
  • NN
    Nina
    Oct 30, 2025
    1.0
    The lady is always rushing you as soon as you pull up. I’ve been here twice first time I didn’t want to think that’s how they are and maybe they had a bad morning but no second time and she rolls her eyes and rushes you. Coffee is never good..
  • LA
    Lulu Ali
    Oct 25, 2025
    1.0
    I was in the drive through to place an order for my son that was in the car with me, and I could hear the lady who was taking my order making fun of me, I don’t know if she thought I’m on mute or what ..!! but she kept repeating my words in a silly way, I felt very disrespected and very uncomfortable especially having my son in the car and he could hear them too.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orland Park, IL?

Dunkin' in Orland Park is open 24 hours daily from 00:00 to 23:59.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.