Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
491 reviews
5 stars
229
4 stars
72
3 stars
41
2 stars
25
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and disrespect.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mention the need for improved cleanliness, particularly in the bathrooms and overall store condition.
Speed of Service
Customers frequently noted slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.
Product Quality
While some customers enjoyed their food and drinks, others reported inconsistencies in quality, such as burnt coffee and stale food.
- RRRegistered Food ReviewerJan 3, 20265.0I had such a wholesome experience that made my whole day. I have my LSAT Exam coming up, and the worker let me stay in Dunkin, even past the closing time, which is 7:30ish. Also, before his shift ended, he offered me a doughnut. So sweet!!
- NSNora ShaqraDec 30, 20251.0I ordered a chai latte and it tasted absolutely HORRIBLE—undrinkable. I politely asked if it could be remade and even offered to PAY for another drink. Instead of basic customer service, the drive-thru employee yelled at me, spoke in a rude and disrespectful tone, and said “ I’ll give you a refund, I don’t want to remake anything for you.” I was shocked. No apology. No professionalism. Just hostility and attitude over a simple drink issue. If this is how customers are treated for calmly asking for help, this place should not be in business. Cheap, rude, and unprofessional. Save your money and your peace—STAY AWAY
- AMAnas MansourNov 29, 20255.0ALBANY is thoughtful, helpful, and good in customer service.
- GCGeorge CNov 22, 20253.0This place needs a better job to keep it clean..FYI
- JQJuana QuirozNov 10, 20251.0Handed me the wrong order twice and still had me up there to charge me for the things they forgot to give me. Didn’t make my coffee right either.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Orland Park, IL?
Dunkin' in Orland Park is open 24 hours daily from 00:00 to 23:59.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What breakfast options does Dunkin' in Orland Park provide?
Dunkin' serves breakfast including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any special seasonal drinks available at Dunkin'?
Yes, Dunkin' features seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using an app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Where is Dunkin' in Orland Park located?
Dunkin' is located at 8940 W 159th St, Orland Park, IL 60462.
What nearby places can I visit before or after getting coffee at Dunkin'?
Nearby places include Baskin-Robbins for ice cream, Evolution Music for musical instruments, Neat Repeats Resale thrift store, and Fetti Celebrations Event Venue for events.
Is there a nearby gym to Dunkin' where I can work out?
Yes, UFC GYM Orland Park is nearby where you can enjoy martial arts and fitness activities.
Are there any nearby insurance agencies close to Dunkin'?
Yes, Jerry Lucente - State Farm Insurance Agent and Joe Anello State Farm Agency are nearby for your insurance needs.
Does Dunkin' have a drive-thru at this Orland Park location?
Yes, this Dunkin' location includes a drive-thru for convenient service.