Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orland Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
200 reviews
5 stars
97
4 stars
31
3 stars
19
2 stars
6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Service Speed
Several reviews mentioned slow service, particularly during peak hours, resulting in long wait times.
Product Quality
Customers expressed dissatisfaction with the quality of food and beverages, including cold coffee and improperly made drinks.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- AJAimee J.Sep 7, 20251.0I will never go to this location again. They charged me one dollar more for less ice, not more ice! That is ridiculous and then the guy had the nerve to say that all the Dunkin’ Donuts are charging one dollar more for LESS ice and he couldn’t really explain why. It’s not like I was asking for more. I went to a couple other Dunkin’ Donuts, and that is simply not true. He lied. He said the rest are charging more for less ice.. Huge rip off and will never go there again! If you want less of something you have to pay for it there??? I understand if you want more of something that there would be an up charge, but they were really rude there and I had to pay more for something that I really shouldn’t have had to. Completely asinine especially when something is too cold and affects your teeth. Never again.
- JRJack RobinsJul 4, 20251.0Customer service so bad , the lady there was so rude , cold coffee hard donuts not cool.
- DRDaniel RobertJul 4, 20251.0The worst place ever , there was girl there is so rude. They keep their donuts till next day.
- MMMassaJul 1, 20251.0Horrible service, worker with black curly hair, pale skin, loud tone working on Tuesdays has a TERRIBLE attitude. The place next door Kumon is for kids. She is supposed to be trained at being patient. Ignores us and leaves us for a quarter of a hour waiting just to sound ANNOYED WITH US. the guy working with her apologized for how she was treating everyone. He should not have to do that. It was around 1:30 this tuesday on July 1st. Unacceptable behavior.
- ALAla LiashkoJun 7, 20251.0They don’t know how to make cappuccino. It was absolutely no foam on mine. And that’s the reason why i get it because of foam.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Orland Park, IL?
Dunkin' in Orland Park, IL is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sunday.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What is Dunkin's specialty menu offered at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with seasonal items like Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes currently available.
Can I order ahead using a mobile app for a faster experience at this Dunkin'?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app, available on both iOS and Android platforms.
Does this Dunkin' have drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What meals are served at this Dunkin' location?
This Dunkin' location serves breakfast, lunch, and brunch.
Is Wi-Fi available for customers at Dunkin' in Orland Park?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
How can nearby locations like Baskin-Robbins complement my visit to Dunkin'?
After enjoying coffee and breakfast at Dunkin', you can visit nearby Baskin-Robbins for ice cream or bakery treats, offering a sweet complement to your meal.
Which nearby transportation or convenience spots can help me find or access Dunkin'?
Nearby Shell and Circle K gas stations, as well as the UPS Access Point location, provide convenient landmarks and services when visiting Dunkin' at 11309 W 143rd St, Orland Park.
What nearby family or health services are close to Dunkin' for visitors with children or medical needs?
Orland Advanced Dentistry and MinuteClinic at CVS are close by, offering dental and urgent care services, making Dunkin' an easy stop when managing family health and appointments.