Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
14460 S La Grange Rd, Orland Park, IL
60462-2506, United States
Hours
Reviews
4.0
521 reviews
5 stars
277
4 stars
110
3 stars
46
2 stars
30
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed fresh and delicious items, while others reported issues with ice cream and burgers.
Service Speed
Service speed is a common complaint, with many customers experiencing long wait times, especially during busy hours.
Cleanliness
Multiple reviews highlighted cleanliness issues, including unsanitary conditions and dirty dining areas.
Customer Service
Customer service experiences varied; some praised friendly staff, while others reported rude interactions and poor service.
Drive-Thru Issues
Drive-thru service faced criticism for being slow and disorganized, with some customers expressing frustration over long waits.
- GFGibson FamilyDec 5, 20255.0I ordered the New Sweet Chili chicken tender basket and the food was soooooo fresh. Everything from the chicken, fries, and down to the toasted bread was hot, fresh, and delicious. There was a short wait for the food, but well worth it.!
- CHClint HelmickNov 20, 20254.0Drive thru is tricky. If you pull all the way up you have to maneuver around concrete polls to get out away from the window
- RFRob FischerNov 12, 20251.0Waited nearly 15 minutes during the lunch rush for a $7 meal—fifteen! People came in after me and left before me. Not good. Then they try to hit me for a dollar for extra barbecue sauce. A dollar—for sauce? Who does that? Nickel-and-diming customers is a terrible look, folks. Management needs to get it together, fast. Won’t repeat.
- GFG FigSep 28, 20255.0Crazy how this pace is right off LaGrange’s and it’s so busy and has all these other competitors around it , but worth the drive to DQ! The best ice cream! Better than what’s around ! :)
- BRBrian RamseySep 26, 20252.0Ya know, DQ has a distinctive taste & texture to their ice cream..., it's been that way as far back as I can remember (60+ years). But today it wasn't the same. It was softer & lacked the creamy deep vanilla flavor. It also wasn't very cold as it was quickly melting too. Either they served this too soon before it was ready, or they were using an inferior product. Either way I was greatly disappointed in the quality of their ice cream today.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Orland Park?
They are open daily from 11:00 AM to 10:00 PM, Monday through Sunday.
Does Dairy Queen Grill & Chill have seating available?
Yes, the location offers both indoor and outdoor seating options.
Is Drive-Thru service available at Dairy Queen Grill & Chill?
Yes, a drive-thru service is available for convenient ordering and pickup.
Are Dairy Queen Grill & Chill facilities family and kid-friendly?
Yes, they provide booster seats and welcome families and children, making it a family-friendly destination.
Can customers find restrooms at Dairy Queen Grill & Chill?
Yes, restrooms are available on-site for customer use.
Does Dairy Queen Grill & Chill offer any mobile or app deals?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile offers.
Where is Dairy Queen Grill & Chill located in Orland Park?
It is located at 14460 S La Grange Rd, Orland Park, IL 60462-2506, United States.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pueblito for Tex-Mex cuisine, McDonald's for classic fast food, Tradycja Restaurant for Polish dishes, El Famous Burrito for Mexican fast food, and Papa Joe's Italian Restaurant for Italian cuisine.
What nearby services might be useful if visiting Dairy Queen Grill & Chill?
Nearby services include HassleLess Mattress for furniture needs, Premier Physical Therapy for health therapies, Orland Dental Care for dental services, Planned Parenthood for maternity care, and various real estate agents for property management.
How can nearby places help me plan a visit to Dairy Queen Grill & Chill?
You can combine your trip with visits to nearby attractions like Fred Fox Studios art gallery, Nothing Bundt Cakes bakery for desserts, or Inspirations By Designs beauty salon for some pampering, making your visit to Dairy Queen part of a full day out.