Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
14460 S La Grange Rd, Orland Park, IL
60462-2506, United States
Hours
Reviews
4.0
518 reviews
5 stars
274
4 stars
110
3 stars
46
2 stars
30
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, restrooms, and reports of flies and bugs.
Food Quality
There were mixed reviews on food quality, with some praising the burgers and ice cream, while others complained about spoiled ice cream and poorly prepared food.
Customer Service
While some customers praised friendly staff, many reported rude service and a lack of attention to orders.
Product Availability
Several customers noted that the location frequently runs out of basic items, including vanilla ice cream.
- CHClint Helmick4 days ago4.0Drive thru is tricky. If you pull all the way up you have to maneuver around concrete polls to get out away from the window
- RFRob FischerNov 12, 20251.0Waited nearly 15 minutes during the lunch rush for a $7 meal—fifteen! People came in after me and left before me. Not good. Then they try to hit me for a dollar for extra barbecue sauce. A dollar—for sauce? Who does that? Nickel-and-diming customers is a terrible look, folks. Management needs to get it together, fast. Won’t repeat.
- GFG FigSep 28, 20255.0Crazy how this pace is right off LaGrange’s and it’s so busy and has all these other competitors around it , but worth the drive to DQ! The best ice cream! Better than what’s around ! :)
- BRBrian RamseySep 26, 20252.0Ya know, DQ has a distinctive taste & texture to their ice cream..., it's been that way as far back as I can remember (60+ years). But today it wasn't the same. It was softer & lacked the creamy deep vanilla flavor. It also wasn't very cold as it was quickly melting too. Either they served this too soon before it was ready, or they were using an inferior product. Either way I was greatly disappointed in the quality of their ice cream today.
- ANAmanda NicoleAug 8, 20251.0Ordered a cake with 48 hours notice and when I went to pick if up they didn’t have it ready and had no record of the order being placed. The restaurant is filthy and infested with flies and bugs.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Orland Park?
They are open daily from 11:00 AM to 10:00 PM, Monday through Sunday.
Does Dairy Queen Grill & Chill have seating available?
Yes, the location offers both indoor and outdoor seating options.
Is Drive-Thru service available at Dairy Queen Grill & Chill?
Yes, a drive-thru service is available for convenient ordering and pickup.
Are Dairy Queen Grill & Chill facilities family and kid-friendly?
Yes, they provide booster seats and welcome families and children, making it a family-friendly destination.
Can customers find restrooms at Dairy Queen Grill & Chill?
Yes, restrooms are available on-site for customer use.
Does Dairy Queen Grill & Chill offer any mobile or app deals?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile offers.
Where is Dairy Queen Grill & Chill located in Orland Park?
It is located at 14460 S La Grange Rd, Orland Park, IL 60462-2506, United States.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pueblito for Tex-Mex cuisine, McDonald's for classic fast food, Tradycja Restaurant for Polish dishes, El Famous Burrito for Mexican fast food, and Papa Joe's Italian Restaurant for Italian cuisine.
What nearby services might be useful if visiting Dairy Queen Grill & Chill?
Nearby services include HassleLess Mattress for furniture needs, Premier Physical Therapy for health therapies, Orland Dental Care for dental services, Planned Parenthood for maternity care, and various real estate agents for property management.
How can nearby places help me plan a visit to Dairy Queen Grill & Chill?
You can combine your trip with visits to nearby attractions like Fred Fox Studios art gallery, Nothing Bundt Cakes bakery for desserts, or Inspirations By Designs beauty salon for some pampering, making your visit to Dairy Queen part of a full day out.