Business Details
About
Mexican Restaurant
Chipotle Orland Park Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
384 reviews
5 stars
96
4 stars
35
3 stars
30
2 stars
35
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and dismissive staff, with several mentioning poor management and lack of accountability.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness Issues
Numerous complaints were made about unsanitary conditions in both the dining area and food preparation areas.
Food Quality
Several customers noted issues with food quality, including stale chips, overcooked rice, and poorly prepared ingredients.
Inconsistent Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by a majority of negative feedback.
- TTTKO TKO6 days ago2.0Why am I asking for a burrito bowl with chicken and what I get is burrito bowl with MAJORITY ALL RICE N BEANS AND NO CHICKEN. CHIPOTLE CAN LEAVE THE STATE OF ILLINOIS RIGHT NOW AND IT WOULDNT PHASE US AT ALL
- GVGregorio VillagranaSep 29, 20255.0Chipotle Mexicano Good. Burritos al que le pones arroz, frijoles, rajas con cebolla, salsa roja, elote, guacamole y lechuga. Ya en la caja tomas una refrescante bebida.... Y a comer sabroso!!!
- WWWinterSep 26, 20252.0They are very careless, I had to wait forever for my drive through pickup which was showing ‘ready at 10pm’ but it took 10:15pm, WHICH IS OK, it happens, but the fact that I had to wait for 15 mins in the drive through for a person to tell me ‘hey it’ll take a little time’ they were serving insiders, and not caring about the one in drive thru… horrible service, you can get a very excellent service at the tinely park one, even if it doesn’t have a drive thru, they care for their customers
- ASA SSep 8, 20251.0It started with a delivery that went wrong. I took it back to the store and the manager Juan stated I don’t do my labels like this. I said I understand but I can’t eat this the cheese and food is all over the bag. He threw the bag away. Him and the young lady he was playing with found it funny. I said it’s ok. Let me reorder and I will contact corporate. He starts smiling and said ok. They took two other orders before mine. I had to tell the young girl I would like to place my order. Though I paid $20 dollars via the app I paid again because I was in lunch and it wasn’t about the money. They seem to be unbothered when I stated I will contact corporate. No apology was issued, no let me see how I can help, just rudeness!! I requested a callback and I don’t want it to be Juan as he needs further training!
- AAAbigail AschenbachSep 2, 20252.0Most of my meal was ok, but I have to complain about the chips and queso. For almost $5, you get a little bag of chips and a little cup of queso. At least the queso seemed fresh, however the chips had to be at least a day old. C'mon, if you're gonna charge that absurd amount for such a small quantity of chips and dip, at least don't hand me what could have been week old chips! When I get an order of fries from McDonald's, they come hot and fresh. Chipotle wants to claim they're better and charge more as such, so then be better!!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Orland Park?
Chipotle Orland Park Relo is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Orland Park?
The restaurant is located at 15071 S La Grange Rd, Orland Park, IL 60462, US.
What type of food does Chipotle Mexican Grill in Orland Park serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Can I order Chipotle Orland Park's food online?
Yes, you can order online through their website at https://order.chipotle.com/ or using the Chipotle app.
How does Chipotle ensure the quality of its ingredients?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Orland Park?
You can reach them by phone at +1 708-590-4160 or email at IL.3581.OrlandPk@chipotle.com.
Are there any fitness centers near Chipotle Orland Park?
Yes, Anytime Fitness, a gym offering fitness and sports instruction, is located nearby, which can be convenient for a post-workout meal at Chipotle.
What other dining options are close to Chipotle Mexican Grill in Orland Park?
Nearby dining options include Smashburger for American burgers, BJ's Restaurant and Brewhouse offering pizza and American cuisine, and Panera Bread for cafe-style dining.
Are there places nearby where I can grab coffee near Chipotle Orland Park?
Yes, Howlin Owl Coffee Roasters and Panera Bread are nearby coffee shops where you can enjoy coffee before or after your meal.
Is there a place nearby where I can do some shopping after eating at Chipotle?
Toys"R"Us and Lovesac are nearby retail stores where customers can shop after dining at Chipotle.