Bonefish Grill

Reviews

• TT

  Trevur

  Dec 26, 2025
  5.0
  Me and my family went here for dinner. It was amazing. I had the mahi mahi with the caper butter and side of mashed potatoes and broccoli. It is pictured below. I really enjoyed it there was great food and our server Colton was amazing and kind and explained everything when we asked.
• DW

  Dwight Walden

  Dec 24, 2025
  5.0
  The food was great! Fresh, hot and very good. From the bread to the appetizers to the entrées were excellent. The server was very nice, funny and attentive. Our compliments to the chef(s) and our server Alicia. Hopefully I spelled our server's name correctly.
• MM

  Mark

  Dec 23, 2025
  5.0
  Great, clean, nice dining experience. Food was very good, nice portion. Never had the crisy cauliflower before, out of this world. A must Drinks are fresh and very tasty. The Creme brulee was unbelievable. The fruit really made it. Added an additional layer, which made it perfect. It was chocolate for the holiday. The mango salsa is so delicious 😋 Of of the nicest restrooms of any restaurants.
• BH

  Ben Home

  Dec 21, 2025
  2.0
  Came in last night with elderly grandpa, he insisted on paying… waiter came over with a credit card machine and I watched him tell my grandpa to hit his tip amount on the machine. Waiter said “it’s the dealers choice” forced him to quickly pick a tip while the waiter holds a machine. Unprofessional, waited for our bread the entire time after asking 4 times and when asking the person that brought our food out and was finally given the bread after our meal came out by a different person. My grandpa told the man he doesn’t like the machine and wants the paper copy cus he can’t read the machine… waiter says “yeah people don’t like these” then forced a heavy tip on him. Absolutely discussed. Terrible slow service didn’t come to the table for 10 or more minutes of use initially sitting. Why does an elderly man have to have a waiter pick his tip? I was not happy. I would have left $5 and that’s nice not $15 for a server that just brought our drinks. Did nothing else.
• JN

  Jasmine Nelson

  Dec 15, 2025
  1.0
  I’m extremely disappointed with the level of customer service at this location, especially given that I’ve been a loyal customer for years. On Saturday night, after hosting my father’s birthday celebration, I dined at Bonefish and accidentally left my AirPods at the bar. I was the only person sitting at the bar, it was past closing time, and there were very few people left in the restaurant. I called the following morning and was told someone would call me back if anything was found. No one ever did. When I followed up days later, I was met with a dismissive and slightly rude tone and told nothing was turned in — which apparently meant no one felt the need to call me back at all. When I asked to speak with a manager, I explained the situation calmly and reasonably, simply asking if there was any way to look into it further — whether that meant checking with the bartender who closed that night or reviewing cameras. The manager was immediately defensive, assumed I was accusing staff of theft (which I was not), and refused to check cameras or even ask the bartender if they had come across the item. I was essentially told nothing could be done because the item was “small,” which was incredibly frustrating given the circumstances and the cost of the item. What makes this more upsetting is that this isn’t an isolated incident. On my previous visit, I waited close to 45 minutes without service, was repeatedly passed over, and later became very sick with food poisoning. While a small portion of my bill was discounted, the overall experience was unacceptable. I chose to give this location another chance, only to be met with even poorer customer service. I understand accidents happen, and I take responsibility for leaving my AirPods behind. What I don’t understand is the complete lack of empathy, effort, or willingness to go the extra mile for a customer who has consistently supported this business. The decline in customer service is noticeable, and something clearly needs to be addressed. Unfortunately, I can no longer say I feel comfortable or valued dining here. P.S. the Bartender who usually serves me is always amazing. But the management, and other servers that I’ve experienced have been very underwhelming in regard to customer service.

Frequently Asked Questions About Bonefish Grill