Arby's

3.9
370 reviews
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Business Details

15765 South Harlem Avenue, Orland Park, IL
60462, United States
(708) 549-3420
http://www.arbys.com/locations/us/il/orland-park/15765-south-harlem-avenue/store-8787
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15765 South Harlem Avenue, Orland Park, IL
60462, United States

Hours

Reviews

3.9
370 reviews
5 stars
195
4 stars
75
3 stars
27
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others found them unsatisfactory or poorly prepared.

Cleanliness

Several reviews highlighted cleanliness issues, with some customers describing the restaurant as dirty.

Staff Friendliness

While some customers praised the friendly staff, others reported rude interactions and a lack of professionalism.

Order Accuracy

Many customers emphasized the need to check orders before leaving due to frequent mistakes and missing items.
  • RM
    Reginald Mullins
    1 day ago
    1.0
    Never went there. There isn't one near me.
  • RK
    Rob Kotowski
    Dec 28, 2025
    5.0
    Service was great, food was good, time well spent
  • PP
    Punk Princess
    Nov 4, 2025
    4.0
    Nice restaurant 😊
  • MK
    Matthew Kaptena
    Oct 26, 2025
    1.0
    Took them over 10 minutes to put a sticker on a bag for a delivery/Uber Eats order that was already ready, even though they knew I had arrived and was waiting for it. It was literally just sitting there right in front of me the whole time ready to go.
  • BC
    Barb Clark
    Oct 26, 2025
    5.0
    I'm really glad they're still some Arby's around. I think they're overpriced, but most of the fast food places are.
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