Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
926 reviews
5 stars
290
4 stars
152
3 stars
145
2 stars
72
1 star
267
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Many reviews highlighted rude or unprofessional staff, long wait times, and frequent order mistakes.
Management Concerns
Several customers expressed frustration with poor management and disorganization, suggesting a lack of oversight and training.
Positive Experiences
A few customers noted positive interactions with staff and satisfactory food quality, indicating that experiences can vary.
- MDMichelle DeLaRosaJan 5, 20265.0I just left at 5:45 on Monday night! Let me tell you!!! Everything I got was hot, fresh and perfect!!! First off, my fries were nice and hot, second my frosty looks waxing and I can’t wait to have for dessert!!! But the chili, was perfect, perfect temperature and taste, excellent!!! The manager I think was taking money at the window, props, to you and your shift!!! I’ve never had such a great experience at this Wendy’s!! Your kindness was icing on the cake!! Thank you for making my Monday night 5 stars!!!
- JMJeffrey MichalekJan 3, 20264.0Was clean and friendly.
- DWDebbie WrightNov 24, 20251.0Burnt fries with no salt. Burned the #8 chicken sandwich. No coke?
- MDMarykate DohertyOct 20, 20251.0All in all a terrible experience at this location every time I go. Orders are always wrong and too many frantic people working. Complete disorganized chaos. If you go check your orders
- KBKatie BaileyOct 18, 20252.0Trash! Food was hard, dry, and been sitting for hours. Didn't discover how bad it was until I was back to my hotel and couldn't go back to fix it!
Frequently Asked Questions About Wendy's
Is 16737 S. Lagrange Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 16737 S. Lagrange Road?
The drive-thru is open Monday to Thursday and Sunday from 7:00 AM to midnight, and on Friday and Saturday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides available through the app or online ordering for this location.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app, at order.wendys.com, or use the drive-thru. Delivery is available where offered by entering your address on the app or website.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's currently hiring at this Orland Hills location?
You can check for job openings at this location or nearby by visiting the Wendy's Careers page and searching for Orland Hills, IL.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (708) 403-2189, or reach Customer Care via the Wendy's Contact page or call 888-624-8140. Feedback can also be submitted through their customer satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in-restaurant nutrition posters. The website and app update nutrition info as you customize your order.
What nearby places can I visit along with Wendy's at 16737 S. Lagrange Road?
Nearby you can find convenience stores and gas stations like Circle K and Shell, a Subway sandwich shop, and retail like Park Ace Hardware. This allows easy stops before or after your meal.
How can nearby health services be useful to Wendy’s customers?
Several nearby medical providers, including pediatricians and specialists like Advocate Children’s Medical Group Pediatrics and dermatologist offices, can serve customers who might be taking care of health appointments in the area.
Are there other fast food options near this Wendy’s location?
Yes, nearby fast food options include another Wendy's and Subway, giving customers a choice for quick meals along S. Lagrange Road.