Taco Bell

2.9
948 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9281 159th St in Orland Hills. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9281 159th St, Orland Hills, IL
60487, United States

Hours

Reviews

2.9
948 reviews
5 stars
267
4 stars
145
3 stars
104
2 stars
72
1 star
360

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and floors.

Food Quality

Customers reported dissatisfaction with food quality, including cold items, incorrect preparation, and overall poor taste.

Management Issues

There were complaints about management's lack of responsiveness and professionalism, contributing to the overall negative experience.
  • JJ
    Justin Delbarba (JD)
    4 days ago
    2.0
    Don't get the Chalupa. They never get the shell right, it's guaranteed to be disgusting every time.
  • EH
    Eva Higgins
    Jan 3, 2026
    1.0
    Bad customer service and rude/attitude.
  • JP
    Judith Picena
    Dec 31, 2025
    4.0
    Sadly no human interaction. An older man walked in with his grandson or great grandson and I think since no one takes orders, the order screen might have intimidated him and no one asked if they can take his order so I hear him tell him grandson to go somewhere else. If we take the time to get out of the car to order, why not take our order in person. All my crunchy tacos were broken so that sucked.
  • VL
    Vince Letz
    Dec 21, 2025
    1.0
    Why does your sign say breakfast on it when I’m told you don’t serve breakfast, but also why are you open at 9am then? Update your sign - you sit on a throne of lies
  • MJ
    Moaath Joudeh
    Dec 6, 2025
    1.0
    Horrible customer service. Lazy workers who don’t want to work. Took 45 minutes to address me. Always forget items. Guy at the window lied and said he doesn’t have my order while another worker said it was right there in front of him. Disrespectful and lazy every single time. Worst customer service I’ve ever seen. Never go here again!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Orland Hills?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is Taco Bell located in Orland Hills?

It is located at 9281 159th St, Orland Hills, IL 60487, USA.