Dairy Queen Grill & Chill

3.9
457 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
210 E Washington St, Oregon, IL
61061-9562, United States

Hours

Reviews

3.9
457 reviews
5 stars
209
4 stars
118
3 stars
51
2 stars
31
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and significant delays, with some experiencing poor communication and order accuracy.

Food Quality

While many enjoyed the food, there were complaints about overcooked items, incorrect orders, and inconsistent portion sizes.

Pricing

Several reviews highlighted that the prices are perceived as high for the quality and quantity of food received.

Cleanliness

There were multiple mentions of unsanitary conditions, including reports of flies and dirty environments.

Customer Experience

Some customers had positive experiences with staff interactions, while others reported negative experiences, including rude service and management issues.
  • JF
    Jeremi Ferguson
    Nov 7, 2025
    5.0
    Never been to oregon before, stopped here before heading back home and Billie was super nice and friendly. Had a fun brief conversation about my hoodie :) yippee!
  • LI
    Laurie Iturbide
    Oct 20, 2025
    5.0
    great food
  • RM
    Rikki Mitchell
    Sep 11, 2025
    5.0
    Excelldnt food.
  • ML
    Machine Learning
    Aug 18, 2025
    2.0
    Clean, friendly staff but grossly overpriced. People need to stop paying so much for cheap soft serve ice cream. Go to Jay's!!!
  • KS
    Kayla Slepski
    Aug 4, 2025
    1.0
    The food is ok once it was prepared how i wanted. Employees are incompetent, as they dont know the words "plain" and "nothing on it." Had to return my food 3 times because of not understanding those words. Not the first time this has happened. Happens everytime I've come here.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Oregon, IL offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburger®, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill at 210 E Washington St, Oregon, IL?

The restaurant is open daily from 10:00 AM to 9:00 PM.