Customers reported a mix of friendly service and significant delays, with some experiencing poor communication and order accuracy.
Food Quality
While many enjoyed the food, there were complaints about overcooked items, incorrect orders, and inconsistent portion sizes.
Pricing
Several reviews highlighted that the prices are perceived as high for the quality and quantity of food received.
Cleanliness
There were multiple mentions of unsanitary conditions, including reports of flies and dirty environments.
Customer Experience
Some customers had positive experiences with staff interactions, while others reported negative experiences, including rude service and management issues.
JF
Jeremi Ferguson
Nov 7, 2025
5.0
Never been to oregon before, stopped here before heading back home and Billie was super nice and friendly. Had a fun brief conversation about my hoodie :) yippee!
LI
Laurie Iturbide
Oct 20, 2025
5.0
great food
RM
Rikki Mitchell
Sep 11, 2025
5.0
Excelldnt food.
ML
Machine Learning
Aug 18, 2025
2.0
Clean, friendly staff but grossly overpriced. People need to stop paying so much for cheap soft serve ice cream. Go to Jay's!!!
KS
Kayla Slepski
Aug 4, 2025
1.0
The food is ok once it was prepared how i wanted. Employees are incompetent, as they dont know the words "plain" and "nothing on it." Had to return my food 3 times because of not understanding those words. Not the first time this has happened. Happens everytime I've come here.
What are the operating hours of Dairy Queen Grill & Chill at 210 E Washington St, Oregon, IL?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does the Dairy Queen Grill & Chill location provide drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
How can customers place orders or find exclusive deals for Dairy Queen Grill & Chill?
Customers can place orders online through the Dairy Queen website and download the mobile app for exclusive deals.
Does Dairy Queen Grill & Chill offer restroom facilities on-site?
Yes, restroom facilities are available at this location.
What nearby dining options are close to Dairy Queen Grill & Chill for customers to visit?
Nearby dining options include Messie's Bar and Grill, That One Place Bar & Grill, Spring Valley Restaurant, Chrissy's Corner, Pizza Hut, and Dos Amigos Mexican Restaurant.
Are there any nearby parks or attractions customers can visit around Dairy Queen Grill & Chill?
Yes, customers can visit Rock River Center park and Oregon Park East for outdoor activities and events before or after dining.
What gas stations are conveniently located near Dairy Queen Grill & Chill?
Nearby gas stations include bp America, Mobil, and BP, useful for refueling during your visit to Dairy Queen.
How can customers contact Dairy Queen Grill & Chill in Oregon, IL?
Customers can call the main phone number at +1 815-881-8025 for inquiries or assistance.