Harold's Timeout Bar & Grill

Reviews

• PP

  Pudding

  4 days ago
  3.0
  I placed a pick up order for Catfish and shrimp combo along with jalapeño poppers. The app stated my food would be ready in 30mins I arrived to the location in about 15 minutes they handed me my food but it wasn’t prepared correctly and it was cold which was disappointing. I hadn’t had Harold’s from this location in a while and the food wasn’t good at all which is disappointing.
• VB

  Vanessa Brooks

  5 days ago
  5.0
  This is the perfect spot for a lunch date. We were able to take our time and enjoy the conversation while we waiting for the food. The food was on point and did not disappoint. The service (Thank you Lovely) was very smooth and professional. We will return.
• CD

  Chiefly de

  Apr 18, 2026
  1.0
  So sick and tired of the staff. Today I called to place an order lady named SHAY started talking someone else in the middle of me placing my order— didn’t even say excuse me or could you hold a second. So sick of dealing with their BAD CUSTOMER SERVICE. As if they’re doing us some sort of favor.
• MB

  markailah benson

  Apr 16, 2026
  1.0
  Called at 12:05 for 15 wings I was told 15 mins. My boyfriend came and waited for 35 mins he stated he wanted a refund and was told she couldn’t give out refunds only the manager and he was not in so she could give him my phone number and he would call and schedule a refund. I asked why was I told 15 mins if she knew it was so busy I was told “ I don’t know what you want me to tell you” didn’t get our food until 1:00. Absolutely disgusted by staff and service provided. Having an attitude with a customer after a promised time of food service, waited 55 mins for 15 wings is nuts. Will NEVER return here first and last time
• TF

  Tracy Ford

  Mar 25, 2026
  1.0
  I’m a very upset customer I was treated very unprofessionally by the owner of this restaurant I’m always trying to support black owned businesses and enjoy life this place isn’t what I thought I’ve had problems with my food on multiple occasions and should have sent it back but just decided to let it go but after 3 times I finally decided to say something to the owner last week and he didn’t even apologize for the salt been put on my chicken when I ask for salt only on the fries he just made an excuse stating oh it happens when salting the fries it gets on the chicken so I just said put it on the side then for health reasons I can’t have a lot of salt he just didn’t care so I came this week just trying to give another chance to the business bad idea when I came in the place was real crowded there were no seats except for one seat that a friend of mine was seating at a table for 2 but she had a guest coming so she said I could stay there until her guest arrive so in the mean time I began to ask customer if they are leaving could I have their seat and was told yes they would let me know I needed a table for 3 for my self, husband and son which was on the way so I had found a table but the customer said they promised it to another table and said I should ask the waitress so I did and she said with. Attitude let me get the owner so I went and found him myself and ask if that table could be put with that other group next to it and was told.no! cause that table is for someone else waiting i said ok he said normally you come earlier I didn’t see you come in I said yeah I came in and was seating over their with my friend but she had a guest coming so I needed a table he said nothing so I found a seat at the bar and ask 2 different tables that if I could have their seat when they leave both said yes so as I was seating at the bar one of the couples from one of those tables came said hey you can have my table so I sat there now im told hey you can’t sit here by the waitress it’s taken I said I knew noting about that and asked her to send the manager over so I asked a customer if that was wrong he said it should be a sign saying wait to be seated or make a announcement do to limited seating please check in none of that was in place so the customer said it was wrong so by that time the owner came to the table and said you can’t seat here! It’s taken I said you told me the other table was taken no this one is taken too so I said this is wrong you are wrong this just isn’t right he said you have to get up! I said I’m out of here and and was talking to the customer and the came over and began shouting at me saying you told me I was wrong leave and don’t come back until you can respect me I said so I have an opinion that I will keep and I can say when I’m treated unfairly and I then said I want be back! I’m someone’s mom, wife and a patron that’s not how you talk to a lady a women a customer he wouldn’t want his wife or mother or sister talk to that way avoid this place just horrible damn, I just wanted to seat down and enjoy myself

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