I had a really great experience at Charley’s. The food was fresh and came out quickly, and the restaurant was clean and welcoming. The customer service was excellent, especially from an employee named Jasu. Jasu was very friendly, helpful, and made sure my order was right. It’s always nice when someone goes the extra mile to make customers feel comfortable. I’ll definitely be coming back again because of the great service!
TR
Thomas Ramirez
3 days ago
5.0
Five stars for Charley’s Cheesesteaks! The food was absolutely great—perfectly cooked and super flavorful. A huge shoutout to Jasu, who provided excellent service and made the whole experience even better. I’ll definitely be back!
JJ
Jerremy Jones
Jan 14, 2026
1.0
Wings horrible how you mess up wings bought 10pc threw 7 away I will never never terrible wings bbq sauce taste like idk just horrible
MS
Mario Stevens
Nov 3, 2025
1.0
They do not want your business (or maybe it's just mine) ... the short girl with the glasses has a serious attitude problem; she completely ignores any type of protocol, was incredibly rude to me (before and after making a mistake on my order) and shorted me on my change (there are areas in the world in which that would get your hand sliced off). I tried to give the owner a chance to make things right with a private conversation but they gave me the run around and then stonewalled me, so he's finding out about it here.
The food was very good and the men seem to understand that they're running a business, but that woman is incompetent or disinterested in anything but the "power" she feels behind the register 😄 This place is WAY TOO EXPENSIVE to indulge a couple of little girls playing restaurant and they can't intend to stay in business very long prioritizing pennies over the dollar like that.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Western Ave, IL?
Charleys Cheesesteaks is open daily from 9:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services; it is closed for delivery every day.
Can I order food for pickup and what are the pickup hours?
Yes, pickup orders are available daily from 9:00 AM to 10:00 PM.
Is drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is closed every day at this location.
Is takeout service offered at Charleys Cheesesteaks?
Takeout service is not available at this location; it is closed for takeout every day.
Where is Charleys Cheesesteaks at Western Ave located?
It is located at 21000 Western Ave, Olympia Fields, IL 60461, USA.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where can I find a Walmart Supercenter near Charleys Cheesesteaks?
The Walmart Supercenter Olympia Fields - Western Ave is a nearby department store offering electronics and mobile phone services, convenient for shopping before or after your visit.
Which nearby places can I visit for entertainment near Charleys Cheesesteaks?
You can visit Olympia Corners - GameStop for video games and entertainment or Redbox rental kiosks for movie rentals, both located close to Charleys Cheesesteaks.
Are there dining options nearby Charleys Cheesesteaks besides the cheesesteak shop itself?
Yes, Baskin-Robbins and Dunkin' Donuts are nearby and offer ice cream, frozen yogurt, coffee, and donuts for a casual snack or dessert.
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