Arby's

4.0
355 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1503 S West St, Olney, IL
62450, United States

Hours

Reviews

4.0
355 reviews
5 stars
181
4 stars
74
3 stars
54
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and order inaccuracies.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about freshness and preparation.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others pointed out unsanitary conditions.

Speed of Service

Service speed was often mentioned, with some customers experiencing quick service while others faced long wait times.
  • KJ
    Kailin Jones
    2 days ago
    2.0
    Food was cold and rushed. I got the wrong sandwich.
  • PM
    Paul Meixner
    Dec 24, 2025
    5.0
    Had great customer service from Jeremy! He was polite, efficient, and had a great attitude. Food was good and was ready pretty quick considering is 330am and only two people on staff.
  • GP
    Gypsy Panda
    Dec 14, 2025
    5.0
    Quick. Good food. Good customer service
  • CY
    Carl Young
    Dec 13, 2025
    5.0
    Arby's still has the best roast beef sandwich around but the restaurant could have been a little cleaner
  • HM
    hisham mansour
    Dec 4, 2025
    1.0
    Tried the steak bowl, it was actually two separate paper bowls, one Mac and cheese, the other had 5 small burnt pieces of steak. Won't get that again