Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.
Cleanliness
Multiple reviews highlighted significant cleanliness issues, particularly in restrooms and dining areas, leading to negative impressions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, poorly prepared, or incorrect orders.
Staffing Issues
Many reviews noted understaffing, leading to slow service and longer wait times for orders.
Customer Experience
Overall customer experiences were mixed, with some expressing satisfaction and others advising against visiting due to poor service and cleanliness.
AK
Aaron Kirkpatrick
Dec 29, 2025
5.0
Very friendly and fast.
LF
Linda fetechine
Dec 13, 2025
5.0
This young man, by the name of Edwin, was exceptionally kind and professional during my visit at Dairy Queen. He demonstrated great patience, maintained a positive attitude, and provided excellent customer service throughout the entire experience. His respectful manner and strong work ethic truly stood out.
AA
Alicia Adams
Nov 13, 2025
1.0
The bathroom was dirty when I used it then when I came out to order food, there was no one at the counter. I waited a few minutes and could hear people talking in he back, then I gave up and left.
ZC
Zach Cevoh
Nov 11, 2025
1.0
Says lobby open till 8 on door. Had it locked at 730 with workers inside
MA
Michael Auker
Nov 4, 2025
1.0
Extremely slow, dirty, nobody can speak clear English. You better hope you can also find a restroom 15 minutes down the road it’s that bad.