The food I ordered met expectations, but the service from the staff was quite cold. The women's restroom smelled terrible (and was strangely narrow!).
TT
TheLittleDreadyBoy
Apr 18, 2026
1.0
Extremely slow. Lunch rush took 30 minutes for one single item. Only 2 other cars in the lane. Very very very slow. Do not recommend. Will never return. Absolute apathy from the multi millionaire who owms this franchise. Epic failure. Should be closed down immediately.
HF
Hunter Farrington
Apr 6, 2026
1.0
Store was relatively clean except for the bathroom, but the service was another story my brother had ordered a Savanna Banana milkshake in the mobile app, but it turned out that they were out of the bananas. They offered him a substitute shake, but insisted that he was incorrect about the shake being more expensive, despite showing proof in the app. In general the employee Ronnie that handled the situation was pompous and disrespectful, going as far as to bring a receipt for a shake add bananas (not the Savanna Banana milkshake) in order to show that it was the same price.
MM
mechmannfr
Apr 4, 2026
2.0
I only ate the food that was wrapped after i watched the front counter person cough all over my fries. When i asked for new fries he said he wasnt sick, the air was dry
PM
Panda Man
Mar 16, 2026
5.0
Best place I have ever been in. The workers are nice and brought the food out fast. A kind man by the name of Edwin brought my blizzard as fast as he could while there were a lot of people inside.
It is located at 1504 Frontage Rd, Okawville, IL 62271-2330, United States.
What are the operating hours of Dairy Queen Grill & Chill in Okawville?
The restaurant is open every day from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill in Okawville family-friendly and accessible for children?
Yes, it welcomes families and is good for kids, providing booster seats, high chairs, and wheelchair accessibility.
Can I order food online or use a mobile app for exclusive deals at Dairy Queen in Okawville?
Yes, you can order online via their website or app, and downloading the Dairy Queen App provides access to exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the location offers free WiFi and has restroom facilities available for customers.
What nearby fast-food restaurants can I visit around Dairy Queen Grill & Chill in Okawville?
Nearby fast-food options include Subway and Burger King, both located close to Dairy Queen.
Are there any nearby gas stations or convenience stores near Dairy Queen in Okawville?
Yes, nearby gas stations and convenience stores include Road Ranger, Phillips 66, and CAT Scale.
What other services or amenities are close to Dairy Queen Grill & Chill in Okawville that customers might find useful?
Nearby amenities include the Okawville Fire Department, Dollar General for shopping, and Super 8 by Wyndham hotel for lodging.
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