McDonald's

3.4
893 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
499 N Oakwood Rd, Oakwood, IL
61858, United States

Hours

Reviews

3.4
893 reviews
5 stars
296
4 stars
186
3 stars
142
2 stars
90
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted issues with food being cold, improperly prepared, or missing items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Positive Experiences

Some customers praised friendly staff and quick service during their visits.

Management Issues

Multiple reviews pointed out poor management practices and lack of efficiency among employees.
  • AM
    Aisha McKay
    Oct 17, 2025
    1.0
    I should have looked at the reviews first but it's McDonald's so how bad could it be right. Wrong the first order of fries I received we're practically brown in color they have been sitting so long so I asked for fresh french fries. The amount of salt that was put on the fries seemed almost intentional I tried to shake the salt off even rub it off with my hands but still they were inedible. Now yes I did realize I was a different color than most other patrons and I don't know if that had anything to do with it. I couldn't even eat the fries so it was just a waste of money.
  • CS
    Charlene Smith
    Sep 16, 2025
    1.0
    The night shift crew from the back to the front was terrible, from the uniform to the cashier to the food and the Manager.
  • MG
    MIKE GUIDO
    Sep 15, 2025
    5.0
    Great service on a hectic schedule, i asked simple question they did right by me. Not only do i recommend this place but I'll definitely stop here when I'm in the area
  • PM
    Phil Mattox
    Sep 15, 2025
    1.0
    This is what happened in a drive-through in front of me and my wife in the McDonald’s drive-through in Oakwood Illinois. I got the whole video cause I had it on dash cam, but here’s a picture of it and if I don’t hear anything, I’m gonna put the video on Facebook
  • EE
    Ethereal_45
    Sep 10, 2025
    2.0
    If I weren't so hungry I'd bring the food back. Quarter pounder meat is so cold it froz3 the ice in my drink, paid an obscene $3 for 3 half slices of bacon only to get 2 little shriveled crumbs 🤨 tisk tisk

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Oakwood, IL?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.