Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
896 reviews
5 stars
297
4 stars
186
3 stars
142
2 stars
92
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and undercooked or poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Management Issues
There were complaints about poor management practices, including lack of staff training and ineffective handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
- WPWilliam PowellDec 31, 20255.0Hot, fresh, fast and delicious!
- CCCheyenne CornettDec 27, 20251.0If I could give zero I would. Do not eat any pork or beef products and they would not make me a McChicken biscuit which every other McDonald's in the USA accommodates due to the dietary restrictions.
- TTTeejayDec 26, 20252.0Not my first visit and every time I come here something I order is "out of order" but they dont tell you till after you're charged. The it takes them 10 minutes to make a simple order of 2 items and a coffee (if its not out of order). But the store is clean
- ACA CalhounDec 14, 20252.0Ordered our food at the kiosk while people standing at the counter was ignored. Food came up fresh and but, but employee walked away without giving us our cups or seeing if anything else was needed. No ketchup or salt easily accessible. Had to wait for that too. Customer service is very poor.
- AMAisha McKayOct 17, 20251.0I should have looked at the reviews first but it's McDonald's so how bad could it be right. Wrong the first order of fries I received we're practically brown in color they have been sitting so long so I asked for fresh french fries. The amount of salt that was put on the fries seemed almost intentional I tried to shake the salt off even rub it off with my hands but still they were inedible. Now yes I did realize I was a different color than most other patrons and I don't know if that had anything to do with it. I couldn't even eat the fries so it was just a waste of money.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Oakwood, IL?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I use curbside pickup at this McDonald's?
Yes, curbside pickup is available for customers at this location.
What payment methods are accepted at McDonald's in Oakwood?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the direct online order link.
What services does McDonald's offer at this location?
The services offered include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the McDonald's address in Oakwood, IL?
The address is 499 N Oakwood Rd, Oakwood, IL 61858, USA.
What nearby places can I visit before or after dining at McDonald's Oakwood location?
Nearby you can visit Kickapoo State Park Movies for outdoor activities or watch movies, Dollar General for shopping, or relax at PJ Fresh Marketplace for more food options.
Where can customers recharge their electric vehicles near McDonald's?
Customers can use the Pilot Electric Vehicle Charging Station located nearby for convenient EV charging.
Are there other food and beverage options near McDonald's in Oakwood?
Yes, nearby food options include Dunkin', Cinnabon, Subway, Tulie's Cafe, and Hunt Brothers Pizza for a variety of tastes.