Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, old, or poorly prepared food, with specific complaints about fries and burgers.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and lack of attention.
JW
Joey Wigham
Feb 5, 2026
3.0
I absolutely blew up the bathroom here
AT
Austin Thompson
Jan 30, 2026
1.0
Stopped for dinner with kids on way back from champaign to the Indiana side like we occasionally due, But this was the last, 3 kids 2 adults and only food that was able to be eaten was some nuggets that was only thing warm, out of 4 snacks wraps only one wasn't burnt to a rock hard crisp, the fries was a dark brown like color ,they had been re dipped and cooked a handful of times and kiddos wouldn't even bother with them, now on top of all this was started by standing at the counter watching the maybe the 5 employees standing around messing around in which none would take my order so I could pay cash,including a female worker who keep coming from the back to lobby with a full size blanket wrapped around her going outside and smoking then coming back into building with said smelling blanket and sitting, granted its winter time and cold but that isn't the option, this all took place on a very slow night due to weather, maybe 10 cars went through while on our visit no excuse for the food and treatment..
VR
Victoria Reed
Jan 29, 2026
1.0
We went in the other night for dinner the food was nasty. I should have taken a picture but I didn't even think about it at the time. My husband and I both got snacks wraps that were very obviously old and was just thrown together. The fries were also old and all 4 orders were cold and brown. By the time I got home and realized it wasn't worth the drive back there. It was extremely disappointing the only thing okay was the nuggets.
TK
Timothy Krage
Jan 18, 2026
1.0
Food was horrible literally drowned my burger in ketchup and the meat was still pink I will not be eating here again
TT
Teejay
Dec 26, 2025
2.0
Not my first visit and every time I come here something I order is "out of order" but they dont tell you till after you're charged. The it takes them 10 minutes to make a simple order of 2 items and a coffee (if its not out of order). But the store is clean
What are the regular operating hours for McDonald's in Oakwood, IL?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I use curbside pickup at this McDonald's?
Yes, curbside pickup is available for customers at this location.
What payment methods are accepted at McDonald's in Oakwood?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the direct online order link.
What services does McDonald's offer at this location?
The services offered include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the McDonald's address in Oakwood, IL?
The address is 499 N Oakwood Rd, Oakwood, IL 61858, USA.
What nearby places can I visit before or after dining at McDonald's Oakwood location?
Nearby you can visit Kickapoo State Park Movies for outdoor activities or watch movies, Dollar General for shopping, or relax at PJ Fresh Marketplace for more food options.
Where can customers recharge their electric vehicles near McDonald's?
Customers can use the Pilot Electric Vehicle Charging Station located nearby for convenient EV charging.
Are there other food and beverage options near McDonald's in Oakwood?
Yes, nearby food options include Dunkin', Cinnabon, Subway, Tulie's Cafe, and Hunt Brothers Pizza for a variety of tastes.
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