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McDonald's

3.4
(901 reviews)

Business Details

499 N Oakwood Rd, Oakwood, IL
61858, United States
(217) 354-4205
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
499 N Oakwood Rd, Oakwood, IL
61858, United States

Hours

Reviews

3.4
901 reviews
5 stars
297
4 stars
186
3 stars
143
2 stars
92
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or poorly prepared food, with specific complaints about fries and burgers.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and lack of attention.
  • JW
    Joey Wigham
    Feb 5, 2026
    3.0
    I absolutely blew up the bathroom here
  • AT
    Austin Thompson
    Jan 30, 2026
    1.0
    Stopped for dinner with kids on way back from champaign to the Indiana side like we occasionally due, But this was the last, 3 kids 2 adults and only food that was able to be eaten was some nuggets that was only thing warm, out of 4 snacks wraps only one wasn't burnt to a rock hard crisp, the fries was a dark brown like color ,they had been re dipped and cooked a handful of times and kiddos wouldn't even bother with them, now on top of all this was started by standing at the counter watching the maybe the 5 employees standing around messing around in which none would take my order so I could pay cash,including a female worker who keep coming from the back to lobby with a full size blanket wrapped around her going outside and smoking then coming back into building with said smelling blanket and sitting, granted its winter time and cold but that isn't the option, this all took place on a very slow night due to weather, maybe 10 cars went through while on our visit no excuse for the food and treatment..
  • VR
    Victoria Reed
    Jan 29, 2026
    1.0
    We went in the other night for dinner the food was nasty. I should have taken a picture but I didn't even think about it at the time. My husband and I both got snacks wraps that were very obviously old and was just thrown together. The fries were also old and all 4 orders were cold and brown. By the time I got home and realized it wasn't worth the drive back there. It was extremely disappointing the only thing okay was the nuggets.
  • TK
    Timothy Krage
    Jan 18, 2026
    1.0
    Food was horrible literally drowned my burger in ketchup and the meat was still pink I will not be eating here again
  • TT
    Teejay
    Dec 26, 2025
    2.0
    Not my first visit and every time I come here something I order is "out of order" but they dont tell you till after you're charged. The it takes them 10 minutes to make a simple order of 2 items and a coffee (if its not out of order). But the store is clean

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Oakwood, IL?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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