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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.0
(138 reviews)

Business Details

18W 048 22nd St, Oakbrook Terrace, IL
60181, United States
(630) 916-1616

About

Sandwich Restaurant

Location

Jimmy John's
18W 048 22nd St, Oakbrook Terrace, IL
60181, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

3.0
138 reviews
5 stars
50
4 stars
17
3 stars
4
2 stars
13
1 star
54
  • NB
    nathan bowling
    4 days ago
    5.0
    I'm visiting in from Georgia but I had to leave a review for this specific location because one of the drivers, Harley, made my experience one that was above and beyond. To start my food was there right away within 15 minutes of ordering. I was staying at the sleep inn nearby, normally a driver would struggle to find my room, but they were at my door within a minute of messaging that they were outside. I was greeted with a smile and impeccable professionalism. After thanking them for getting there so quick during my short lunch break, they remained humble and gave me a farewell before wishing me luck with my meetings. Overall this experience made me want to eat at Jimmy John's more often.
  • OV
    Omar Vazquez
    Apr 14, 2026
    5.0
    #winning!
  • KK
    Kathleen Kibler
    Mar 20, 2026
    5.0
    Great sandwich bread was soft and fresh.
  • KW
    Kristopher Williams
    Feb 17, 2026
    1.0
    Worst Jimmy John’s sandwich I have ever had in my life! So sad and disappointed. You can usually taste the love in Jimmy John’s this tasted like Subway! I honestly wish I’d read the reviews before assuming this would be a good location womp womp womp Sandwich was skimpy, too much damn mustard, not enough love for sandwich making and customer service
  • CQ
    Claudia Quesada
    Jan 17, 2026
    1.0
    I wish I had read the reviews before ordering from this location. Today was my second time ordering. The first time, my order was mostly fine, except I asked for sweet tea and was given unsweetened tea with Splenda packets placed in my paper bag. I was okay with that. Today, however, was a different experience. I placed an online order at exactly 2:03 PM, and it was delivered at 2:56 PM. The delivery address is only 2.4 miles from the store. By 2:45 PM, the app showed my order as “delivered,” even though I hadn’t received it, so I called the store. The employee who answered, Ben, said he would check on the driver. He then told me the driver had mistakenly marked the order as delivered and was on the way. I said that was fine and asked why it was taking so long, especially since I didn’t have this issue the first time. He stayed silent for about 10 seconds. I then asked if the delay was due to weather, a lack of drivers, or general delays. I was expecting at least an apology, but instead he said the driver had three other deliveries and mine was the last one. He also said that if I wanted delivery at a specific time, I should schedule the order ahead, and that last-minute orders can vary in delivery time. If a business prides itself on fast delivery and can’t meet that expectation, the least they can do is communicate courteously and apologize. When the driver finally arrived, I asked what caused the delay, and he simply said, “I don’t know,” although he did wish me a good day. Overall, the customer service at this location is terrible, and I will not be ordering from here again.

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