Jimmy John's

Reviews

• KW

  Kristopher Williams

  Feb 17, 2026
  1.0
  Worst Jimmy John’s sandwich I have ever had in my life! So sad and disappointed. You can usually taste the love in Jimmy John’s this tasted like Subway! I honestly wish I’d read the reviews before assuming this would be a good location womp womp womp Sandwich was skimpy, too much damn mustard, not enough love for sandwich making and customer service
• CQ

  Claudia Quesada

  Jan 17, 2026
  1.0
  I wish I had read the reviews before ordering from this location. Today was my second time ordering. The first time, my order was mostly fine, except I asked for sweet tea and was given unsweetened tea with Splenda packets placed in my paper bag. I was okay with that. Today, however, was a different experience. I placed an online order at exactly 2:03 PM, and it was delivered at 2:56 PM. The delivery address is only 2.4 miles from the store. By 2:45 PM, the app showed my order as “delivered,” even though I hadn’t received it, so I called the store. The employee who answered, Ben, said he would check on the driver. He then told me the driver had mistakenly marked the order as delivered and was on the way. I said that was fine and asked why it was taking so long, especially since I didn’t have this issue the first time. He stayed silent for about 10 seconds. I then asked if the delay was due to weather, a lack of drivers, or general delays. I was expecting at least an apology, but instead he said the driver had three other deliveries and mine was the last one. He also said that if I wanted delivery at a specific time, I should schedule the order ahead, and that last-minute orders can vary in delivery time. If a business prides itself on fast delivery and can’t meet that expectation, the least they can do is communicate courteously and apologize. When the driver finally arrived, I asked what caused the delay, and he simply said, “I don’t know,” although he did wish me a good day. Overall, the customer service at this location is terrible, and I will not be ordering from here again.
• AR

  Angelica R

  Nov 8, 2025
  1.0
  Delivery took so long was almost an hour for the food. No longer freaky fast….
• MS

  Megan Steiger

  Oct 13, 2025
  1.0
  Ordered online for delivery and after 1.5 hours, food still hadn’t arrived. When I called, I didn’t receive an apology or even an acknowledgement of the inconvenience, just a curt “we’ll cancel it”. I won’t be ordering online from this location again.
• DD

  Delia

  Sep 12, 2025
  1.0
  Employees are super rude. The cashier guy was not even paying attention to me; he kept looking out the window. Once my sandwich was ready, he just looked at me and was even more rude, like “ grab your sandwich yourself.” I had to ask for a bag. I would never go back here and would not recommend it to anyone!