Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.0
132 reviews
5 stars
47
4 stars
17
3 stars
4
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported extremely long delivery times, often exceeding an hour, with some orders taking up to two hours.
Customer Service
Feedback highlighted poor customer service, including rude staff and lack of accountability for mistakes.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and failure to follow specific instructions.
Food Quality
Several customers complained about the quality of food, including stale ingredients and poorly made sandwiches.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and quick sandwich preparation.
- ARAngelica RNov 8, 20251.0Delivery took so long was almost an hour for the food. No longer freaky fast….
- MSMegan SteigerOct 13, 20251.0Ordered online for delivery and after 1.5 hours, food still hadn’t arrived. When I called, I didn’t receive an apology or even an acknowledgement of the inconvenience, just a curt “we’ll cancel it”. I won’t be ordering online from this location again.
- DDDeliaSep 12, 20251.0Employees are super rude. The cashier guy was not even paying attention to me; he kept looking out the window. Once my sandwich was ready, he just looked at me and was even more rude, like “ grab your sandwich yourself.” I had to ask for a bag. I would never go back here and would not recommend it to anyone!
- JMJaccko MeadeAug 22, 20251.0The employees dont care at all. There systems are alway malfunctioning. The employees forgot the give me my drink and chips and when i asked they flat out refused. Go to another jimmy johns close by
- JCJoel CamachoAug 6, 20251.0Jimmy John’s gave me the wrong order. I called they had my order asked them to deliver to the hospital across the street since I was there with my kids and waiting on doctor. They said they could deliver it for a charge. It was .1 miles away and they couldn’t deliver over their screw up. If I could give zero stars I would.