Dunkin'

Reviews

• AA

  Aliya

  1 day ago
  1.0
  Absolutely the worst drive-through experience I’ve ever had at Dunkin’. Our order was completely wrong, and when we politely asked to have it corrected, the employee was dismissive and acted as if we were trying to get free food instead of simply asking for what we paid for. There was no apology and no accountability. In the end, we still did not receive the correct order. This location is a complete waste of money. Save yourself the frustration and go somewhere else.
• SS

  Stephanie

  Jan 20, 2026
  1.0
  Refused me my app awarded free donut. They claimed that vanilla long Johns aren’t included, however clearly in the app menu they are listed as a 300 point reward. I get a vanilla long John as my free donut every time, at every location. I went to the next closest Dunkin and asked them and they told me I am correct. Avoid this location.
• MS

  Maliha Syed

  Nov 24, 2025
  1.0
  They put cream in my coffee even though I said I wanted it black and then said they have a camera recording me and that I definitely said cream. I only drink black coffee. So rude!
• II

  Ivan

  Nov 21, 2025
  1.0
  Place says it closes at 6pm but why is it always closed when I go,and it's always far from being 6pm
• JB

  Joshua Bain

  Nov 18, 2025
  1.0
  I stopped at this Dunkin' location this morning because it was convenient to a meeting nearby and planned to sit inside and use the WiFi while I worked. Since I'd be using their space, I placed an order through the self-service kiosk (the only ordering option available) for a coffee and took a seat. I don't recall being asked if I needed a receipt, but I didn't receive one. After waiting around 10 minutes, I went up to ask about my order, and this is where things went downhill. The employee at the counter, Maria, responded in a noticeably rude and aggressive manner. She immediately demanded my name, pointed to the line of printed order tickets, and insisted that since mine wasn't there, I must not have ordered. Her tone felt dismissive and condescending. Wanting to confirm, I checked my banking app and saw a pending transaction for $3.50. When I showed it to her, she became even more hostile, saying it was "between me and my bank" and that "she didn't know how my bank worked, but it says pending so there's a problem." I tried explaining that card purchases typically show as pending before posting, but she didn't seem interested in resolving the situation and made it clear she didn't know what I expected her to do. I left frustrated, shocked by how unnecessarily adversarial the interaction was. Mistakes happen, but respectful communication goes a long way. Based on this experience alone, I won't be returning and would advise others to consider a different location.

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