Dunkin'

3.0
476 reviews
Decked Out Lattes
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Business Details

17521 Roosevelt Rd, Oakbrook Terrace, IL
60181, United States
(630) 629-9026
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oakbrook Terrace, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17521 Roosevelt Rd, Oakbrook Terrace, IL
60181, United States

Hours

Reviews

3.0
476 reviews
5 stars
156
4 stars
66
3 stars
51
2 stars
28
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty tables and bathrooms.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

There were multiple complaints about the quality of food and drinks, with several customers describing items as tasting bad or being poorly prepared.
  • BJ
    Blakely Jade
    Nov 16, 2025
    1.0
    Had the worst, most laughably bad experience here the other day, here's how it went: 11/13, 12am, not a soul in the store. I order a medium iced oatmilk cookie butter Chai. I get to the window. guy: very sorry, we are out of chai. me: okay, I will take the wicked matcha then guy: we don't have that me: it's just brown sugar and almond guy: we don't have matcha me: (in disbelief) you don't have matcha? guy: ......we are out of milk OK bro I understand you don't wanna do your job, I used to work at dunkin too and I get it
  • CP
    Carl Patterson
    Oct 21, 2025
    1.0
    BAD
  • KK
    Kiley Keefner
    Sep 26, 2025
    5.0
    Love dunkin
  • GC
    Gayle Casey
    Sep 18, 2025
    5.0
    Staff was friendly and drinks were tasty. Will definitely go back.
  • SG
    Summer Gaggley
    Aug 31, 2025
    2.0
    Had to go back through the drive through twice.Because my hash Browns were still frozen and my coffee was cold and by the time I realized my sandwich.Wasn't it clipped all the way through?I was already on the highway.I won't be coming back
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oakbrook Terrace, IL?

Dunkin' in Oakbrook Terrace, IL is open 24 hours a day, seven days a week.

What kind of food and beverages does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and various premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.