Dunkin'

3.0
481 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oakbrook Terrace, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17521 Roosevelt Rd, Oakbrook Terrace, IL
60181, United States

Hours

Reviews

3.0
481 reviews
5 stars
156
4 stars
67
3 stars
51
2 stars
28
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty tables and bathrooms.

Drink Quality

Customers frequently complained about the quality of drinks, describing them as poorly made or tasting bad.

Slow Service

Multiple reviews noted long wait times both in-store and at the drive-thru, with some customers waiting over 20 minutes.
  • AS
    Aubrey Saaby
    Dec 29, 2025
    1.0
    Just drive down Roosevelt and go to the other Dunkin
  • NG
    N G
    Dec 22, 2025
    1.0
    The worst cappuccino in my life, with the burnt egg and cheese croissant 🤢
  • SE
    selective eagle
    Dec 11, 2025
    1.0
    hot coffee is not hot
  • BJ
    Blakely Jade
    Nov 16, 2025
    1.0
    Had the worst, most laughably bad experience here the other day, here's how it went: 11/13, 12am, not a soul in the store. I order a medium iced oatmilk cookie butter Chai. I get to the window. guy: very sorry, we are out of chai. me: okay, I will take the wicked matcha then guy: we don't have that me: it's just brown sugar and almond guy: we don't have matcha me: (in disbelief) you don't have matcha? guy: ......we are out of milk OK bro I understand you don't wanna do your job, I used to work at dunkin too and I get it
  • CP
    Carl Patterson
    Oct 21, 2025
    1.0
    BAD

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oakbrook Terrace, IL?

Dunkin' in Oakbrook Terrace, IL is open 24 hours a day, seven days a week.

What kind of food and beverages does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and various premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.