Wingstop

3.6
181 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Oak Park Madison St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
515 Madison Street, Oak Park, IL
60304, United States

Hours

Reviews

3.6
181 reviews
5 stars
96
4 stars
16
3 stars
10
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising individual employees for their friendliness and helpfulness, while others report rudeness and dismissive attitudes.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as overcooked wings, cold fries, and incorrect orders.

Order Accuracy

Numerous reviews mention problems with order accuracy, including missing items and incorrect food preparation.

Cleanliness

Several customers raised concerns about hygiene practices, including staff not wearing gloves and overall cleanliness of the restaurant.

Wait Times

Customers frequently reported long wait times for orders, both for in-store pickups and delivery, contributing to a negative experience.
  • EG
    Edgar Garcia
    Dec 31, 2025
    1.0
    Place an order to be pick up at 4:00 pm 45 minutes later order not Ready. New management required.
  • LF
    Lonnie Foe
    Dec 29, 2025
    1.0
    They not even busy and standing here talking and can’t make the orders have you ever heard multitasking you can talk and work they got me standing here trying to memorize the flavors for the holiday
  • RL
    Ryan Lewis
    Nov 8, 2025
    5.0
    It’s takeout only, don’t get the fries and you’ll love everything else
  • AP
    Alexis Perez
    Sep 18, 2025
    5.0
    This store is amazing! Staff was very nice and welcoming amazing team work as well I came during the morning store manager was very nice and the cook made my food exactly the way I asked it was truly an amazing experience I highly recommend!
  • AS
    Asia Singleton
    Sep 17, 2025
    5.0
    S/O to Alex she was so nice and made my experience at this Wingstop so pleasant.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.