Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and food items being substituted without consent.
Food Quality
Several customers complained about food being served cold, undercooked, or of poor quality.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
Staff Attitude
Customers noted a lack of professionalism and friendliness among staff, with some describing interactions as disrespectful.
MT
Mary Timmons
Nov 11, 2025
5.0
Very kind cashier. Very efficient
DF
Darnell Fields
Nov 2, 2025
4.0
I like this Wendy’s. People gon be people not my problem.
BF
B Flores
Oct 26, 2025
1.0
Don’t bother doing mobile orders in this location. Instead of it being a faster service, they still make you park and wait 10+ minutes.
NJ
Nykesha Jones
Oct 23, 2025
5.0
Food served hot and fresh.
DS
Dorian Sidney
Sep 30, 2025
4.0
There is this one young man that works at the Wendy's on Harlem and Madison, his name is Mr.Estes he's one of the best employees that's they're i say this because he's the only one that I see.Wash his hands all the time.And a couple of other young men & their names are Romel, Alexa , i always see them wash their hands and they always work with a smile on their faced to me. That's good customer service. I really think that they should put cameras in there and really pay attention to who's washing their hands and handling food and digging in their nose. And in their ears and handling food, and I feel that they all should have hair nets on but other than that, those are the 3 that I notice that I'm very clean if it wasn't for them, I would not be coming to these Wendy's every other day to get A Oreo.
Brownie frosty and occasionally a baconator double
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oak Park, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oak Park, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 383-2748.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does North Harlem Wendy’s serve breakfast?
Yes, this Wendy’s location in Oak Park, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 11 North Harlem Avenue in Oak Park, IL currently open?
Yes, this Wendy's location in Oak Park, IL is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for Wendy's at this location?
The drive-thru is open Monday to Wednesday from 6:00 AM to 2:00 AM, Thursday and Friday from 6:00 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order food online or with the Wendy's app for this location?
Yes, you can order food online via order.wendys.com or through the Wendy's app. You can download the app from the Apple App Store link provided.
Is delivery available from this Wendy's?
Delivery service is available where applicable. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact this Wendy's location directly?
You can call the Wendy's location at (708) 383-2748 for questions or feedback.
Which nearby fast food restaurants are close to this Wendy's?
Nearby fast food options include Parky's Hot Dogs, Chipotle Mexican Grill, and J & J Fish & Chicken, providing a variety of choices if you're exploring dining options in the area.
What nearby services can customers use while visiting Wendy's?
Customers can easily access nearby services such as Quick Wash Coin Laundry, Harlem & Madison Quick Wash for laundry needs, and USA Beverage Company for groceries or liquor.
Are there any nearby educational or financial service locations close to Wendy's?
Yes, nearby you will find Sylvan Learning for tutoring and education and Edward Jones - Financial Advisor: Johnny Androla for financial services.