Business Details
About
Thai Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
667 reviews
5 stars
427
4 stars
121
3 stars
48
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for being delicious and fresh, there were several complaints about specific dishes being bland, poorly prepared, or not meeting expectations.
Customer Service
Customer service experiences varied widely; some reviews highlighted friendly and responsive staff, while others reported rude interactions and poor handling of issues.
Delivery Issues
Multiple customers expressed dissatisfaction with the delivery service, citing delays and problems with order accuracy, leading to a preference for in-person pickup.
Pricing Concerns
Several reviews mentioned that prices seemed high relative to the quality and portion sizes, with some customers feeling that the value was lacking.
Community Engagement
The restaurant is recognized for its community involvement and support, which has positively impacted its reputation among local patrons.
- MMMillicent Merrill2 days ago5.0My husband and I had a fantastic lunch here the other day. We have been here in the past but it has been awhile. We plan to visit again soon. The food and the customer service was a 10+
- JRJenn May RosenDec 3, 20255.0Penny's is such a gem, and I'm so happy to have one in Oak Park. The food is INCREDIBLE. The chicken soup is hearty and big and perfect for a cold day. It is also the closest thing I have found in the states to authentic Thai noodle soup.
- DFDavid FruthNov 30, 20255.0I have enjoyed pennies for many years and I really enjoy their food. But we did not receive everything in our requested order tonight. The Egg noodles were missing. We got everything else but The noodles
- CCChris Crackaveli (Chris Crack)Nov 20, 20251.0this place is trash all around. gentrified Asian food. Flavorless. Sidenote: spice does not mean flavor. spring rolls were also a poor effort. I had to add all my own seasonings and it was still very very bad. LOOKS good but that doesn’t equate to taste
- RMRebecca Miles-SteinerNov 19, 20251.0Have ordered online and done pick up from Penny’s a few times before. It had always been solid. But today I decided to go in to the store and order pickup in person and wait. The person at the desk was very rude. I ordered from the kiosk, but then was waiting and having trouble getting anything to load on my phone, like it was a data dead spot. I saw there was a WiFi named “noodles” and one named “noodles-guest”, both password protected, so asked if there was a password. She was dismissive and said there was no WiFi. I was confused and mentioned there was a “noodles-guest”, which I thought was amusing if there was not actually guest WiFi. Now she turned outright rude about it which was not necessary. When my food was ready she said “here it is” and put it on the counter and turned away. Efficiency is great! But she never asked if I needed utensils, which I did, so I opened the bag to double check, which took about a minute because of all the staples used to close the bag. Despite being about 2 feet away from me while I struggled to check my order she stayed with her back turned the entire time and I had to request a fork or chopsticks while she was doing her best to ignore I existed (the place was completely empty of customers). To her credit, she did provide me with both and also two napkins! All of this to say, customer service here sucks, the staff is rude, and I left with this awful taste in my mouth wishing I hadn’t had to spend even the 10 minutes I waited in the store. But to make everything worse? The food was awful. The Thai Ravioli was so so so salty I couldn’t finish it and what I did eat actually gave me a headache. I had also ordered a side of Lard Nar noodles thinking they’d be soft wide rice noodles but they were actually deep fried - more like an empty wonton than a noodle. I guess that’s a choice? Fine if that’s how they serve it but a picture or description on the online ordering platform to set expectations would have helped a lot there. There are places nearby with better value, nicer staff, and I think also much better food!
Frequently Asked Questions About Penny's Oak Park
What are the regular opening hours for Penny's Oak Park?
Penny's Oak Park is open from 12:00 PM to 8:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 9:00 PM on Friday and Saturday.
Does Penny's Oak Park offer delivery and pickup services?
Yes, Penny's Oak Park offers both in-store pickup and delivery services.
Is Penny's Oak Park open on major holidays like Christmas and July 4th?
Penny's Oak Park is closed on Christmas Day and July 4th each year. On New Year's Eve, it operates with reduced hours, typically opening from 12:00 PM to 5:44 PM.
Where is Penny's Oak Park located?
Penny's Oak Park is located at 1130 Chicago Ave, Oak Park, IL 60302, USA.
What types of cuisine does Penny's Oak Park serve?
Penny's Oak Park serves a variety of Asian cuisines including Thai, Chinese, Vietnamese, and Asian fusion, offering dishes such as noodles and pho with vegetarian options available.
Where can I view the menu or place an order online for Penny's Oak Park?
You can view the menu and place orders online via their website at https://pennysoakpark.com/menu.
What is the price range at Penny's Oak Park?
The price range at Penny's Oak Park is moderate, classified as 'TWO'.
Are there any pet-related services near Penny's Oak Park?
Yes, nearby Penny's Oak Park you can find pet services such as Yuppie Puppy Pet Grooming, Doggie Day Play (pet sitting and boarding), Out-U-Go, and Yuppie Puppy Dog Walking.
What shopping options are available near Penny's Oak Park?
Nearby shopping options include Dressel's Hardware, Alioto's Gift Shop for flowers and souvenirs, Ace Hardware, and Olson's Ace Hardware for building supplies and tools.
Are there any fitness or wellness centers close to Penny's Oak Park?
Yes, close to Penny's Oak Park are fitness and wellness centers like Sweat It Off Fitness gym, Body by G Coaching, and Habit Check Life Coaching services.