Dunkin'

3.3
621 reviews
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Business Details

6820 W. Roosevelt, Oak Park, IL
60304, United States
(708) 386-3322
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6820 W. Roosevelt, Oak Park, IL
60304, United States

Hours

Reviews

3.3
621 reviews
5 stars
250
4 stars
96
3 stars
67
2 stars
32
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food or drink preparations.

Food Quality

The quality of food and drinks was inconsistent, with complaints about stale donuts, cold coffee, and poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and wrappers, contributing to a negative dining experience.

Staff Attitude

While some customers praised friendly staff, many others noted unprofessional behavior and a lack of attentiveness from employees.
  • DT
    Donbata Thomas
    6 days ago
    1.0
    They always get the DoorDash order wrong and they never delivered the drink
  • KK
    kaylee
    Jan 2, 2026
    1.0
    they wont close for reconstruction its so loud inside the store i wanted to enjoy a meal with my family but they have about 20 workers everywhere. this place needs to close down.
  • DD
    David
    Dec 26, 2025
    3.0
    Simple, I asked for the $6 meal, what do i get? My sandwich, no hash browns, and got charged $9.44. Not coming back to get stolen.
  • NH
    Nelson Hernandez
    Nov 29, 2025
    5.0
    Usually I leave very satisfied after every visit, but this time you let me down guys
  • JJ
    Jammie
    Nov 12, 2025
    2.0
    The lady handling the orders through the drive thru is rude and incompetent. I'm a semi-regular at this particular establishment, because of it being the closest DD, and sometimes they miss my order. I always make sure to double check my order to make sure everything I get, because I really can't trust that they get it correct. The food itself is fine, for the most part. The freshness of the donuts are a hit or miss as sometimes the donuts seem like they've been there since the day before.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oak Park, IL?

Dunkin' in Oak Park, IL is open 24 hours a day, every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.