Dunkin'

3.3
615 reviews
Decked Out Lattes
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Business Details

6820 W. Roosevelt, Oak Park, IL
60304, United States
(708) 386-3322
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6820 W. Roosevelt, Oak Park, IL
60304, United States

Hours

Reviews

3.3
615 reviews
5 stars
248
4 stars
96
3 stars
66
2 stars
32
1 star
173

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers often needing to double-check their orders.

Customer Service

Many reviews highlight poor customer service, including rudeness from staff and long wait times.

Food Quality

Inconsistent food quality reported, with some items being stale or improperly prepared.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and overall store environment.

Staff Attitude

Mixed feedback on staff demeanor, with some customers noting friendly service while others report rudeness and lack of professionalism.
  • SW
    Stephanie WmsAli
    3 days ago
    5.0
    Great overnight staff!!!
  • JJ
    Jammie
    Nov 12, 2025
    2.0
    The lady handling the orders through the drive thru is rude and incompetent. I'm a semi-regular at this particular establishment, because of it being the closest DD, and sometimes they miss my order. I always make sure to double check my order to make sure everything I get, because I really can't trust that they get it correct. The food itself is fine, for the most part. The freshness of the donuts are a hit or miss as sometimes the donuts seem like they've been there since the day before.
  • JI
    Jose Castillo (Mákun Izićhe)
    Oct 23, 2025
    2.0
    Always make sure to check your order to make sure that you receive everything that you ordered. I order from this place every now and then they sometimes mess up the order by not giving everything that was ordered. Today, I received my drink and hash browns, but they missed an entire dozen of donuts. The rude staff member gave an attitude as if I'm the one holding up the line. After telling them about the missing donuts, that's then they got to getting the rest of the order. I don't know what's difficult about reading the order details, but they certainly aren't employing bright minded individuals there. As for the food quality, it's a hit or miss. Sometimes it's fresh, other times it seems that the dough on the doughnuts are slightly overcooked or a day old.
  • NG
    Nancy Janeth Gonzalez
    Oct 3, 2025
    3.0
    There's homeless people inside, they charge their phones. The floor was dirty and wrappers everywhere
  • KK
    Karina
    Sep 18, 2025
    1.0
    Horrible service wrong service my child is allergic to to egg still gave her eggs horrible management
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oak Park, IL?

Dunkin' in Oak Park, IL is open 24 hours a day, every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.