Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Oak Lawn Subway® Restaurant at 9610 S Cicero Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlight consistently poor customer service, particularly from a specific employee, leading to a negative experience for many customers.
Hygiene Issues
Several customers reported unsanitary conditions and unclean practices by staff, raising concerns about food safety.
Food Quality
Feedback indicates that the food quality is inconsistent, with some customers receiving stale or poorly prepared items.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting that this location does not honor promotional deals and often charges more than other Subway locations.
Staff Attitude
Many reviews mention rude and dismissive behavior from staff, contributing to an overall negative atmosphere.
MN
Mark Nazorek
4 days ago
1.0
Went today at 1230 pm only one there . Should of read reviews 1st place should close down get a better business that cares there. Ordered half sandwich meal bread was hard toppings look like sat there for days. Price for half sandwich meal was more then any subway $12.99 .Employee had her phone on a stand face timing with people . I have been to many different Subways this on should be closed bad name for franchise ! Price high for terrible food save your money and health dont go here.
CV
Cris Verduzco
Nov 6, 2025
1.0
Do not go to this location.
My mom went in on October 17th between 5:00 and 6:00 p.m. — keep in mind, she could barely walk because she had just had surgery. She wasn’t feeling well, as she’s also diabetic, so she went inside to grab something to eat. There was no one else in the restaurant besides her and the employee at the counter.
Instead of helping, the employee completely ignored her. My mom waited patiently, assuming the woman was busy, but after standing there for quite a while, she kindly asked if someone could assist her. The employee responded with attitude, saying, “I’m busy, I’m doing something.”
My mom explained that she didn’t see anyone else there and had already been waiting, but the woman became rude and disrespectful, even telling my mom that if she didn’t like the service, she could leave and go somewhere else. She then made racist and inappropriate comments, which left my mom in shock. To make matters worse, as my mom walked out, the employee recorded her and took pictures without her consent.
This kind of behavior is completely unacceptable — especially toward someone elderly, diabetic, and recovering from surgery. No one deserves to be treated this way.
Avoid this place at all costs.
RS
R S
Nov 3, 2025
1.0
Do not go to this location. Do not buy from the app and try to redeem your meal from this location. I made the mistake of giving this location a chance for my business during the bogo footlong promotion. They just flat out cancel your order. Absolutely terrible service. If I can give it negative stars, I would.
AC
Anai Cortes
Oct 22, 2025
1.0
DONT ORDER FROM HERE! super unhygienic! bridget yells at customers, chews her own food while making subs! SO GROSS! she was on her phone when i walked in and not once did i see her wash her hands.. phones are dirtier than toilets PEOPLE!
GG
giselle
Oct 22, 2025
1.0
I was yelled at then my food was literally thrown at me. I walked in and the bell rings and the person behind the counter had their back facing me eating hot chips and watching netflix and i thought maybe she didn’t hear the bell so i didn’t want to scare her. when i got to the counter i said hello 3 times before she finally turns around and yells at me exclaiming she heard me the first time. then she confirms im here for the pickup and throws my sub over the counter. i really couldn’t believe this interaction i was left in shock. so much so that i came to see other reviews just to make sure i wasn’t going crazy. almost every review is about her terrible service and nothing is being done. i don’t know how she’s been able to do this for years. basically harass her customers
The Subway restaurant is located at 9610 S Cicero Ave, Oak Lawn, IL 60453, United States.
What are the operating hours of this Subway restaurant?
The Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 8:00 PM.
Does the Subway provide catering services?
Yes, this Subway restaurant offers catering services to help with your event needs.
What meal times does this Subway serve?
This Subway serves breakfast, lunch, and dinner meals.
Can I order food for in-store pickup at this Subway?
Yes, the Subway offers in-store pickup as a convenient way to order your food.
Does this Subway location have dine-in options?
Yes, this Subway restaurant serves customers who wish to dine in.
How can I contact the Subway restaurant?
You can contact the Subway restaurant by phone at +1 708-425-7827.
Where can I view the Subway menu and nutrition information online?
You can see the Subway menu and nutrition details at https://www.subway.com/en-US/MenuNutrition/Menu.
What nearby restaurants can I visit around the Subway at 9610 S Cicero Ave?
Nearby restaurants include Nonna's Pizza and Taco Bell, great for additional dining options before or after visiting Subway.
What are some nearby stores where I can shop after eating at Subway?
Nearby shopping includes Party City for party supplies, Protein Headquarters for health foods and supplements, and Sprint Store for mobile phones.
Are there any nearby service facilities I can access near the Subway restaurant?
Yes, near Subway you can find UPS Alliance Shipping Partner for shipping needs, Lambton's Auto Service for car repairs, and The UPS Store for printing and packing services.