Subway

2.9
223 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Oak Lawn Subway® Restaurant at 9610 S Cicero Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9610 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

2.9
223 reviews
5 stars
75
4 stars
24
3 stars
19
2 stars
9
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently poor customer service, particularly from a specific employee, leading to a negative experience for many customers.

Hygiene Issues

Several customers reported unsanitary conditions and unclean practices by staff, raising concerns about food safety.

Food Quality

Feedback indicates that the food quality is inconsistent, with some customers receiving stale or poorly prepared items.

Pricing Concerns

Customers expressed dissatisfaction with pricing, noting that this location does not honor promotional deals and often charges more than other Subway locations.

Staff Attitude

Many reviews mention rude and dismissive behavior from staff, contributing to an overall negative atmosphere.
  • MN
    Mark Nazorek
    4 days ago
    1.0
    Went today at 1230 pm only one there . Should of read reviews 1st place should close down get a better business that cares there. Ordered half sandwich meal bread was hard toppings look like sat there for days. Price for half sandwich meal was more then any subway $12.99 .Employee had her phone on a stand face timing with people . I have been to many different Subways this on should be closed bad name for franchise ! Price high for terrible food save your money and health dont go here.
  • CV
    Cris Verduzco
    Nov 6, 2025
    1.0
    Do not go to this location. My mom went in on October 17th between 5:00 and 6:00 p.m. — keep in mind, she could barely walk because she had just had surgery. She wasn’t feeling well, as she’s also diabetic, so she went inside to grab something to eat. There was no one else in the restaurant besides her and the employee at the counter. Instead of helping, the employee completely ignored her. My mom waited patiently, assuming the woman was busy, but after standing there for quite a while, she kindly asked if someone could assist her. The employee responded with attitude, saying, “I’m busy, I’m doing something.” My mom explained that she didn’t see anyone else there and had already been waiting, but the woman became rude and disrespectful, even telling my mom that if she didn’t like the service, she could leave and go somewhere else. She then made racist and inappropriate comments, which left my mom in shock. To make matters worse, as my mom walked out, the employee recorded her and took pictures without her consent. This kind of behavior is completely unacceptable — especially toward someone elderly, diabetic, and recovering from surgery. No one deserves to be treated this way. Avoid this place at all costs.
  • RS
    R S
    Nov 3, 2025
    1.0
    Do not go to this location. Do not buy from the app and try to redeem your meal from this location. I made the mistake of giving this location a chance for my business during the bogo footlong promotion. They just flat out cancel your order. Absolutely terrible service. If I can give it negative stars, I would.
  • AC
    Anai Cortes
    Oct 22, 2025
    1.0
    DONT ORDER FROM HERE! super unhygienic! bridget yells at customers, chews her own food while making subs! SO GROSS! she was on her phone when i walked in and not once did i see her wash her hands.. phones are dirtier than toilets PEOPLE!
  • GG
    giselle
    Oct 22, 2025
    1.0
    I was yelled at then my food was literally thrown at me. I walked in and the bell rings and the person behind the counter had their back facing me eating hot chips and watching netflix and i thought maybe she didn’t hear the bell so i didn’t want to scare her. when i got to the counter i said hello 3 times before she finally turns around and yells at me exclaiming she heard me the first time. then she confirms im here for the pickup and throws my sub over the counter. i really couldn’t believe this interaction i was left in shock. so much so that i came to see other reviews just to make sure i wasn’t going crazy. almost every review is about her terrible service and nothing is being done. i don’t know how she’s been able to do this for years. basically harass her customers

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9610 S Cicero Ave, Oak Lawn, IL 60453, United States.

What are the operating hours of this Subway restaurant?

The Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 8:00 PM.