Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,429 reviews
5 stars
808
4 stars
264
3 stars
155
2 stars
62
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Mikel and Shantail.
Food Quality
The food received mixed reviews; while some found it delicious and well-prepared, others reported issues with over-salting and incorrect orders.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing to a pleasant dining atmosphere.
Service Speed
Several reviews mentioned fast service, although there were complaints about delays during busy times.
Management
Some customers expressed dissatisfaction with management's responsiveness to issues, while others praised specific managers for their helpfulness.
- MSMandy Silva3 days ago3.0Tried the smoked brisket bacon smash tonight and… meh 😅 Not gonna lie, it was just ok. Definitely needed way more BBQ sauce — I ended up stealing the sauce from my kids’ chicken tenders like a savage 😂 And to top it off, we waited 35 minutes for burgers. I know this one’s supposed to be one of their popular items, but it just did NOT hit tonight. Better luck next time, I guess 🤷♀️🍔
- CSChantelle SmithNov 14, 20255.0Came in the store was clean and the the store manager and worker was nice. Order came out quick and will come again
- MVMundi ValNov 3, 20255.0We tried this place for ist time, and was great. We ordered to go, and it was fast, also our order was correct. Burgers are good, but hot dogs were great. We order a COWBOY, AND AMERICANA and they were delicious. Also we order SCORCHIN HOT FRIES, and there were awesome!! We are definitely coming back.
- AAAhmadOct 31, 20252.0I just don't understand why the girl that puts my food in the bag bothers to wear gloves. She's on her phone, texting and talking the entire time while my food is being made. Why does it matter if she wears gloves or not? Does she not know that her phone has more germs on it than her actual hands? I literally walked out with my food and threw it in the trash.
- KCKimberly CoulterOct 29, 20255.0Visited the oak lawn location! First time visiting Smashburger! Absolutely awesome experience! Greeted by Mikel and she was kind, helpful, and patient! Food was fresh/hot! I had the jalapeño Smashburger (double) My husband had the the bacon double Smashburger. We shared a large smash fry. All very good! Thank you store #1128! We will be back!
Frequently Asked Questions About Smashburger
What type of food does Smashburger in Oak Lawn serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for Smashburger Oak Lawn?
Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Smashburger Oak Lawn offer delivery and takeout?
Yes, Smashburger offers both delivery and takeout services.
Can I order food ahead or use mobile payment options at Smashburger Oak Lawn?
Yes, Smashburger supports order and pay ahead as well as mobile NFC payments.
Is Smashburger Oak Lawn family-friendly and wheelchair accessible?
Yes, Smashburger welcomes families, offers children's menus, and has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger Oak Lawn serve alcoholic beverages?
Yes, Smashburger Oak Lawn serves alcohol including beer, but does not have a bar onsite or serve cocktails and wine.
Are there any nearby places where I can get coffee before or after visiting Smashburger?
Yes, there are several nearby Starbucks coffee shops where customers can enjoy coffee or smoothies before or after their meal at Smashburger.
Is there public transportation or a notable landmark near Smashburger Oak Lawn?
Yes, the Oak Lawn 9/11 First Responders Memorial and Patriot Station train station are nearby, providing convenient transit options and a local landmark to visit.
What other dining options are close to Smashburger in Oak Lawn?
Nearby dining options include Potbelly Sandwich Shop and Rita's Italian Ice, offering variety for customers looking to explore different meals or desserts.
Who are some competitors of Smashburger in the burger restaurant category?
Competitors of Smashburger include Five Guys, Shake Shack, Habit Burger, and BurgerFi.