Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,460 reviews
5 stars
838
4 stars
263
3 stars
156
2 stars
62
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Mikel and Kevin for their excellent service.
Food Quality
While several reviews mentioned great food, there were also complaints about inconsistent quality, including issues with saltiness and incorrect orders.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Service Speed
Customers expressed mixed feelings about service speed, with some experiencing long wait times for their orders.
Pricing
Several reviews mentioned that the food was good but on the pricier side, leading to some customers questioning the value.
- TTteenage mutant ninja turtle2 days ago5.0Compared to the sister locations in Schaumburg and Oak Brook, they give actually large sized fries and the burgers were good. I’ll be returning to this specific site from now on.
- BCBridget Carroll5 days ago5.0Monet was amazing! She was super patient with me and my children. I live down the block and come here semi often, and service has never been better! Definitely 5 star and hope she's working everytime!
- CKCroc KittyJan 1, 20265.0This place was super attending to my gluten allergy. The place is clean, workers are nice, the chef even came out to ask about my allergy, and the food came fast and hot. Highly recommend
- BJBianca JohnsonDec 26, 20255.0Shantail is a very hardworking person with a pretty smile. I’m a regular customer and it seems everytime I come in she is working. I love the ambition she has to motivate her workers and keep them going. She is a great leader and always on point. I love her customer service and feel she is a great fit on for your company. Keep up the good work Shantail .
- JPJosé de la peñaDec 24, 20251.0I came in with some friends yesterday tuesday, 23rd. We were waiting for more friends so we didn’t order and just sat down. As soon as we did the cashier told us we had to leave, we couldn’t sit without buying anything…
Frequently Asked Questions About Smashburger
What type of food does Smashburger in Oak Lawn serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for Smashburger Oak Lawn?
Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Smashburger Oak Lawn offer delivery and takeout?
Yes, Smashburger offers both delivery and takeout services.
Can I order food ahead or use mobile payment options at Smashburger Oak Lawn?
Yes, Smashburger supports order and pay ahead as well as mobile NFC payments.
Is Smashburger Oak Lawn family-friendly and wheelchair accessible?
Yes, Smashburger welcomes families, offers children's menus, and has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger Oak Lawn serve alcoholic beverages?
Yes, Smashburger Oak Lawn serves alcohol including beer, but does not have a bar onsite or serve cocktails and wine.
Are there any nearby places where I can get coffee before or after visiting Smashburger?
Yes, there are several nearby Starbucks coffee shops where customers can enjoy coffee or smoothies before or after their meal at Smashburger.
Is there public transportation or a notable landmark near Smashburger Oak Lawn?
Yes, the Oak Lawn 9/11 First Responders Memorial and Patriot Station train station are nearby, providing convenient transit options and a local landmark to visit.
What other dining options are close to Smashburger in Oak Lawn?
Nearby dining options include Potbelly Sandwich Shop and Rita's Italian Ice, offering variety for customers looking to explore different meals or desserts.
Who are some competitors of Smashburger in the burger restaurant category?
Competitors of Smashburger include Five Guys, Shake Shack, Habit Burger, and BurgerFi.