Panera Bread

4.1
1329 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oak Lawn is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
10553 South Cicero Avenue, Oak Lawn, IL
60453, United States

Hours

Reviews

4.1
1,329 reviews
5 stars
735
4 stars
308
3 stars
119
2 stars
54
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, including incorrect orders and dismissive staff attitudes.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect or poorly prepared items, such as missing ingredients and cold dishes.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JK
    Jonathan Kalin
    Nov 11, 2025
    3.0
    It's fine, Panera feels like it isn't what it used to be. It's not the people who work there's fault, you can tell they try. However, the food is generally okay and a bit expensive, but the broccoli cheddar, especially in a bread bowl, is a surprise hit.
  • JM
    Jose Mercado
    Oct 31, 2025
    1.0
    Waited over 30 minutes for a simple sandwich and soup, and still never got my order. My name disappeared from the screen, and when I asked about my food she said they were still waiting on my sandwich. Terrible service and zero accountability no apologies from management.
  • JA
    Jaelle Anoma
    Oct 27, 2025
    1.0
    TERRIBLE food service. my mom and i come to panera all the time for brunch and this particular day, we did they online order which we occasionally do sometimes. we ordered it to 106 and cicero (the one be always go to) but instead of our food getting sent here, it got sent to 95th street. we told the general manger who has a every nasty attitude. As well as the person making food in the back. we go up say what happened and ask if they can make our food. lo and behold they won’t make it. NOT THEY CANT but they won’t. they told us to call 95th ask for a refund and we have to re order. which is honestly ridiculous because my mom and i are regulars here. do better panera!!!!!
  • SR
    Sas Ri
    Aug 31, 2025
    1.0
    We ordered four Chipotle Chicken, Egg & Avocado Sandwiches online. However, when we got to our destination and opened them to eat, we discovered that none of the sandwiches had any avocado in them :D This was disappointing, especially since it’s our first time at this branch, we usually get the same order from the one in Orland Park and have never had an issue there.
  • MK
    miuh k
    Aug 18, 2025
    1.0
    Food was good, cold, but good. Service was horrible my order was supposed to be ready around 12:10 ended up being another 20 minutes. I only ordered a cup of soup with the bread and chips. What were they doing? Reading it a story. It was obviously ready since it’s cold . A whole 20 minutes is crazy. If you have places to be don’t come there.

Frequently Asked Questions About Panera Bread

Does Panera Bread Oak Lawn accept reservations?

No, Panera Bread Oak Lawn does not accept reservations.

What are the operating hours for Panera Bread Oak Lawn?

Panera Bread Oak Lawn is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.