Brand Certified
McDonald's
3.5(1930 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9128 South Cicero Avenue, Oak Lawn, IL
60453, United States
Certified by McDonald's • Mar 01, 2026
(708) 425-6116
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,930 reviews
5 stars
720
4 stars
401
3 stars
329
2 stars
138
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unsanitary conditions.
Drive-Thru Efficiency
Several reviews mentioned slow drive-thru service, with long wait times reported.
- GGGuera4 days ago1.0So you have two lanes. Im here before people im told to hold on but the other side where people are pulling up is allowed to ordered but I waited 10 minutes to be helped and got attitude from the little girl taking orders. I had literally a drink and then had to wait an additional q5 minutes in line because of rhe people they allowed to go first...poorly managed and ignorant staff. I understand you are young but this is your job so maybe get a new job if you dont know how to be professional at work because I didnt appreciate the mocking tone I got. The only person who was nice was the lady at the first window with red hair. The young girl at the second window with the space buns needs more training or a new job.
- GLGianni LopezFeb 4, 20261.0Rude kids working here
- GGGalo GrandaFeb 1, 20261.0Went there at 1155 for a mobile order and they screamed through the mic like ten times that they were closed.
- JMJoe McGahaJan 29, 20261.0Absolutely love this location, but today they missed it. I always order plain and today they gave me a pound of raw onions and cold fries. First mistake and last. Gonna have go to another location. Really sucks cuz I was on my 30min lunch break and I couldn't eat much of my burger. Thanks guys!
- MGMakayla GodellJan 27, 20265.0Very good service and the food was yummy and thank you for cooking the food and the McDonald was clean well.
Frequently Asked Questions About McDonald's
What are the 24-hour opening hours for McDonald's at 9128 South Cicero Avenue?
McDonald's at 9128 South Cicero Avenue is open 24 hours every day of the week.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 5:00 AM to 12:00 AM (midnight).
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.
What types of pickup and delivery services does this McDonald's offer?
The services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from this McDonald's online?
You can order online via the McDonald's app or through their delivery website links provided.
What payment methods are accepted at the McDonald's on South Cicero Avenue?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I earn rewards when I order from this McDonald's location?
Yes, you can join MyMcDonald's Rewards to earn points for free food.
Which nearby medical services are located near McDonald's at 9128 South Cicero Avenue?
Nearby medical services include Metro Cardiovascular, Ali Kutom, MD, Family Dental Care, Health Medical Imaging, Kidney Care Center home dialysis, and FirstCare Urgent Care Center.
What local amenities near McDonald's might be useful for customers visiting the area?
Nearby amenities include Thorntons gas station, Oak Lawn Auto repair, Redbox rental kiosk, and multiple car dealers including Hyundai and Saturn of Oak Lawn.
Are there other dining options close to this McDonald's in Oak Lawn?
Yes, nearby restaurants include Domino's Pizza, Hooters, and Pollo Negro Mexican restaurant, offering customers more dining choices in the area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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