Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,926 reviews
5 stars
720
4 stars
402
3 stars
329
2 stars
136
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor management.
Order Accuracy
Multiple reviews highlight issues with incorrect orders, missing items, and food preparation mistakes, leading to customer dissatisfaction.
Speed of Service
Customers frequently mention long wait times in both drive-thru and in-store, with some expressing frustration over slow service.
Food Quality
There are mixed reviews regarding food quality, with some customers noting fresh and hot meals, while others report cold, poorly prepared, or stale food.
Cleanliness
Several reviews commend the cleanliness of the location, although some customers have reported unsatisfactory conditions.
- AAAnna AdameDec 31, 20255.0The Employees at this location are very respectful and polite.
- SGSammie GatchDec 28, 20251.0When I went to the drive-through at 12, nobody took our order and we were sitting there for at least 20 minutes with four other cars, very disappointed
- EEEmilyDec 14, 20251.012/14/25 1:30am employees hiding in the back, blasting music, refusing to take orders. I have worked minimum wage food service jobs my entire life, and I cannot fathom what kind of management allows. These horrible workers to continue getting paid.
- MJmartin chavez jrDec 13, 20251.0Went on 12/13/25 @ 5:08pm. I got home missing half of my food called to complain they didn’t even care just asked if I wanted the missing food.. at least chick-fila-A will remake your food so you won’t eat it cold. So I am suppose to eat the replacement food with the cold food?
- SSSobeida SantiagoDec 11, 20255.0Darrell the manager is the best! Thanks for making sure our food was fresh and checking in on our experience. Great location!
Frequently Asked Questions About McDonald's
What are the 24-hour opening hours for McDonald's at 9128 South Cicero Avenue?
McDonald's at 9128 South Cicero Avenue is open 24 hours every day of the week.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 5:00 AM to 12:00 AM (midnight).
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.
What types of pickup and delivery services does this McDonald's offer?
The services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from this McDonald's online?
You can order online via the McDonald's app or through their delivery website links provided.
What payment methods are accepted at the McDonald's on South Cicero Avenue?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I earn rewards when I order from this McDonald's location?
Yes, you can join MyMcDonald's Rewards to earn points for free food.
Which nearby medical services are located near McDonald's at 9128 South Cicero Avenue?
Nearby medical services include Metro Cardiovascular, Ali Kutom, MD, Family Dental Care, Health Medical Imaging, Kidney Care Center home dialysis, and FirstCare Urgent Care Center.
What local amenities near McDonald's might be useful for customers visiting the area?
Nearby amenities include Thorntons gas station, Oak Lawn Auto repair, Redbox rental kiosk, and multiple car dealers including Hyundai and Saturn of Oak Lawn.
Are there other dining options close to this McDonald's in Oak Lawn?
Yes, nearby restaurants include Domino's Pizza, Hooters, and Pollo Negro Mexican restaurant, offering customers more dining choices in the area.