Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,493 reviews
5 stars
494
4 stars
254
3 stars
239
2 stars
138
1 star
368
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Cleanliness
While some customers noted cleanliness at the location, others reported dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Drive-Thru Experience
Customers experienced long wait times in the drive-thru, with some reporting no response from staff.
- PJPercy Johnson2 days ago5.0We my to go food order was ready the server simple placed my order on the counter without calling it out. I then picked up the bag and walked out. If you got a problem with me because of tge way I look because I don't know you, quit your job.
- VVVCR & VASELINE6 days ago1.0They always forget to put the extra butter OR syrup I paid extra for. They don't give straws either with their drinks. Pathetic. And they want $18.00 and hour. That's garbage
- JMJennell MooreNov 12, 20251.0Wish I can give this location no stars. Won’t be coming back to this location. Everytime I come to this location, always service cold food and the drinks don’t be good as well, service be horrible.
- DWDavid WilsonNov 7, 20251.0Coffee is always watered down people in the drive-through, taking the order have trouble understanding what you’re saying.
- AIAnita IlicOct 27, 20251.0Probably the worst McDonald’s in all of the Midwest. How is food always always always cold. My kids nuggets and fries are cold. My food/meal is cold. My Big Mac barely has lettuce on it and barely any sauce. Every review is saying the same thing as I am. Until you guys change your ways I won’t be coming back. There is plenty of McDonald’s around that have MUCH better food.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's location at 10533 S Cicero in Oak Lawn, IL?
This McDonald's location is open 24 hours every day of the week, from midnight to 11:59 PM.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 10533 S Cicero offers 24/7 drive-thru service.
What delivery options are available for this McDonald's?
Delivery is available daily from 4 AM to 3 AM, and curbside pickup service is also offered.
How can I order from this McDonald's using a mobile app?
You can order via the McDonald's App available on both the Apple App Store and Google Play Store, or use the provided delivery URL for online ordering.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, WiFi and mobile ordering along with McDelivery, gift cards, and mobile offers are available.
Where is this McDonald's located?
It is located at 10533 S Cicero, Oak Lawn, IL 60453, USA.
Are there any nearby restaurants where I can dine before or after visiting McDonald's?
Yes, nearby dining options include Panera Bread and Huck Finn Restaurant, both just a short distance away from McDonald's at 10533 S Cicero.
What nearby services can I access while visiting McDonald's?
Nearby services include SportsClips and Sport Clips Haircuts for haircuts, MyEyeDr. and American Vision Center for eye care, and Oak Crest Medical Center for health services.
Is there a nearby recreational spot close to McDonald's for family activities?
Yes, Bases Loaded Hitting and Pitching Academy, offering batting cages and amusement activities, is located nearby for family fun.