Brand Certified
McDonald's
3.2(1514 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
10533 S Cicero, Oak Lawn, IL
60453, United States
Certified by McDonald's • Mar 01, 2026
(708) 636-6116
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,514 reviews
5 stars
500
4 stars
253
3 stars
243
2 stars
138
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Behavior
Numerous complaints were made about rude and unprofessional staff, with some customers feeling ignored or mistreated.
Food Quality
A significant number of customers received cold or old food, leading to dissatisfaction with the overall dining experience.
Cleanliness
While some customers noted cleanliness, many others reported dirty tables and unsanitary conditions.
- JOJolie OsborneFeb 25, 20261.0By far worst McDonald's in the area. Even when there are barely any people in the drive thru if you in the restaurant food takes at least 30 minutes to come out. Many of the workers are good and helpful others are wildly incompetent so pray you come on a good day. They have gotten my order right once out of all the times I have come. This most recent time I never received my food and was told my order was canceled. I wasted 35 minutes waiting and 20 more walking there. 0/10 goto literally any other McDonald's or a different fast-food place all together.
- CCCammyFeb 24, 20261.0Worst McDonald’s in the area the food is ALWAYS OLD AND COLD. Past few times I went there the fries and burgers are always cold no matter what time I would go. This is why I stopped going to this location it’s disgusting
- ASAubs SosaFeb 17, 20261.0Like everybody else said, worst location ever. Staff screaming at each other and said that customers talking were pissing them off just because they were stressed and couldn’t get around fast enough.
- JMJustin MaxieFeb 9, 20261.0They got my order wrong and instead of giving me a new sandwich they js took the things I didn’t on the sandwich off and gave it back to me
- JHJake H.Jan 28, 20261.0They can not get an order correct, do not make the mistake I did and give them a second chance. The manager gets upset when you tell them that they made a mistake and try to blame you for how you ordered it. I should have learned from the last time they did this but I thought “people have off days, maybe it was a rough afternoon” . Nope. He’s just like that. There are McDonald’s every 3 blocks in this state just drive a little farther save yourself the headache.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's location at 10533 S Cicero in Oak Lawn, IL?
This McDonald's location is open 24 hours every day of the week, from midnight to 11:59 PM.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 10533 S Cicero offers 24/7 drive-thru service.
What delivery options are available for this McDonald's?
Delivery is available daily from 4 AM to 3 AM, and curbside pickup service is also offered.
How can I order from this McDonald's using a mobile app?
You can order via the McDonald's App available on both the Apple App Store and Google Play Store, or use the provided delivery URL for online ordering.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, WiFi and mobile ordering along with McDelivery, gift cards, and mobile offers are available.
Where is this McDonald's located?
It is located at 10533 S Cicero, Oak Lawn, IL 60453, USA.
Are there any nearby restaurants where I can dine before or after visiting McDonald's?
Yes, nearby dining options include Panera Bread and Huck Finn Restaurant, both just a short distance away from McDonald's at 10533 S Cicero.
What nearby services can I access while visiting McDonald's?
Nearby services include SportsClips and Sport Clips Haircuts for haircuts, MyEyeDr. and American Vision Center for eye care, and Oak Crest Medical Center for health services.
Is there a nearby recreational spot close to McDonald's for family activities?
Yes, Bases Loaded Hitting and Pitching Academy, offering batting cages and amusement activities, is located nearby for family fun.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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